Meeting & Events Operations Manager

Park Plaza London Riverbank; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading hotel as a Meeting & Events Operations Manager, where you will oversee the seamless execution of events, lead a dedicated team, and ensure exceptional service delivery. Enjoy competitive benefits and a dynamic work environment in the heart of London.

Benefits

Competitive salary + Bonus

30 days of holiday per year

Subsidised travel arrangements

Discounted hotel rates

F&B discounts

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Gym discounts

Free dry cleaning for uniform

Qualifications

• Oversees operational delivery of meetings and events.
• Leads and trains M&E floor team for exceptional service.
• Works closely with various teams for coordination.

Responsibilities

• Manage all aspects of meetings and events execution.
• Ensure high standards of service and guest satisfaction.
• Coordinate with Sales, Kitchen, AV, and Front Office.

Skills

Organizational Skills

Team Leadership

Customer Service

Education

Experience in M&E Leadership

Job description

Job Description

Meeting & Events Operations Manager - Park Plaza London Riverbank

At Park Plaza, authenticity is at the heart of everything we do. As the Meeting & Events Operations Manager at the 645-bedroom Park Plaza London Riverbank Hotel, you'll be the driving force behind the seamless execution of all events, from high-profile conferences to elegant private functions. You'll lead a passionate team and work closely with stakeholders to ensure every event is delivered to the highest standard.

Our all-in-one conference centre, complete with 24 flexible meeting rooms, offers an outstanding events solution in the heart of London, accommodating up to 660 delegates and featuring stunning spaces like our 12th-floor Executive Boardroom.

As a Meeting & Events Operations Manager, you will receive:

• Competitive salary + Bonus
• Start with 30 days of holiday per year (including bank holidays), increasing with service
• Subsidised travel arrangements after midnight
• Heavily discounted hotel rates across Europe (including Radisson Hotel Group, family & friends)
• F&B discounts at our restaurants and bars for your entire party
• Two free meals per day, every day (even on your days off!)
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at Work scheme with gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - discounts at hundreds of retailers, restaurants, cinemas & more
• Free dry cleaning for work uniform
• Annual staff parties and events
• Company pension plan & award-winning training and development

We are looking for a Meeting & Events Operations Manager who:

• Oversees the full operational delivery of all meetings and events
• Leads, trains, and motivates the M&E floor team to deliver exceptional service
• Works closely with Sales, Kitchen, AV, and Front Office teams to ensure seamless coordination
• Is highly organised, proactive, and thrives in a fast-paced environment
• Has a passion for exceeding guest expectations and creating memorable experiences
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience in a similar M&E leadership role within a hotel or large venue

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, perfectly complemented by award-winning dining at Chino Latino Restaurant & Bar and in-room service.

Park Plaza. Be part of it.

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