Meeting & Events Executive

Himanchestercity; Manchester; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Discounts across retail and dining

Free onsite gym

IHG Friends & Family discounts

Meals provided on duty

Career development opportunities

Upselling incentives

Job summary

Holiday Inn Manchester City Centre is seeking a proactive Meeting & Events Executive to coordinate conferences, meetings, weddings and groups in Manchester. You will manage enquiries, coordinate event details and serve as the main client contact throughout the planning process.

In this role you will convert enquiries into bookings, showcase spaces, and upsell where appropriate to maximise revenue while delivering exceptional guest experiences.

Qualifications

• Experience in hotel Meetings & Events, Groups, Sales or a customer-facing role.
• Strong organisational skills with excellent attention to detail.
• A confident communicator with a proactive, sales-focused approach.
• A passion for delivering exceptional guest experiences.

Responsibilities

• Handle Meetings & Events and Groups enquiries from initial contact through to confirmation.
• Manage event and group details accurately, ensuring smooth handovers to Operations.
• Act as a key point of contact for clients throughout the planning process.
• Convert Meetings & Events and Groups enquiries into confirmed bookings.
• Deliver confident and engaging show-rounds of our event spaces.
• Identify upsell opportunities to maximise revenue and enhance the guest experience.
• Support the planning and coordination of conferences, meetings, weddings, social events and group stays.
• Work closely with Operations and other departments to ensure seamless delivery.
• Maintain high standards of communication, organisation and guest care.
• Prepare contracts, function sheets and group documentation.
• Ensure systems are updated accurately and in a timely manner.

Skills

Hotel meetings & events

Sales & conversion

Client relationship management

Organisational skills

Job description

We’re Hiring: Meeting & Events Executive

Create memorable events and deliver outstanding guest experiences in the heart of Manchester.

If you enjoy building relationships, converting enquiries and coordinating both Meetings & Events and Groups, you’ll feel right at home at Holiday Inn Manchester City Centre.

We’re a busy 4-star hotel with 12 flexible event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. We’re now looking for a Meeting & Events Executive to support the growth of our Meetings & Events business while also assisting with Groups enquiries and bookings.

What You’ll Do

Meetings, Events & Groups Coordination

• Handle Meetings & Events and Groups enquiries from initial contact through to confirmation
• Manage event and group details accurately, ensuring smooth handovers to Operations
• Act as a key point of contact for clients throughout the planning process

Sales & Conversion

• Convert Meetings & Events and Groups enquiries into confirmed bookings
• Deliver confident and engaging show-rounds of our event spaces
• Identify upsell opportunities to maximise revenue and enhance the guest experience

Event & Group Delivery

• Support the planning and coordination of conferences, meetings, weddings, social events and group stays
• Work closely with Operations and other departments to ensure seamless delivery
• Maintain high standards of communication, organisation and guest care

Administration & Accuracy

• Prepare contracts, function sheets and group documentation
• Ensure systems are updated accurately and in a timely manner
• Support the wider Meetings, Events & Groups team as required

What You’ll Bring

• Experience in hotel Meetings & Events, Groups, Sales or a customer-facing role
• Strong organisational skills with excellent attention to detail
• A confident communicator with a proactive, sales-focused approach
• A passion for delivering exceptional guest experiences

What You Get

• Discounts across retail, restaurants & entertainment
• Free onsite gym + online fitness portal
• Global IHG Friends & Family hotel discounts
• Meals provided on duty
• Opportunities for development and career progression
• Recognition and upselling incentives

If you’re organised, enthusiastic and ready to grow your career across Meetings, Events & Groups, we’d love to hear from you.