Senior Meeting & Events Executive

Himanchestercity; Manchester; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Retail discounts

Free gym access

IHG Friends & Family discounts

Meals on duty

Career development opportunities

Upselling bonuses

Job summary

Holiday Inn Manchester City Centre is seeking a Senior Meeting & Events Executive to drive the growth of our Meetings & Events business and supervise Groups and Reservations. You will lead the Events, Groups & Reservations Office, convert enquiries into bookings, and ensure delivery of outstanding guest experiences.

We’re a busy Manchester hotel with diverse events, from conferences to weddings. You will build lasting client relationships, identify upsell opportunities and work across

Qualifications

• Experience in hotel events, reservations or sales.
• Knowledge of the Manchester market.
• A confident communicator with a strong sales mindset.
• Integrity, professionalism and a passion for exceptional guest service.

Responsibilities

• Oversee the day-to-day running of the Events, Groups & Reservations Office.
• Convert Meetings & Events enquiries into confirmed bookings and maximise revenue.
• Supervise, coach and support the Events, Groups & Reservations team.
• Lead on key conferences, weddings and social events—from enquiry to handover.
• Identify upsell opportunities and build strong relationships with clients and agents.

Skills

Sales mindset

Communication

Guest service

Job description

We’re Hiring: Senior Meeting & Events Executive

Shape exceptional guest experiences and drive revenue in the heart of Manchester.

If you’re great at building relationships, converting enquiries and keeping operations running smoothly, you’ll thrive at Holiday Inn Manchester City Centre.

We’re a busy 4-star hotel with 12 event spaces, two stunning canal-side terraces and an unbeatable location less than five minutes from Piccadilly Station. We’re now looking for an Senior Meeting & Events Executive to help grow our Meetings & Events business while also overseeing Groups and Reservations.

What You’ll Do

Lead & Coordinate

• Oversee the day-to-day running of the Events, Groups & Reservations Office
• Ensure seamless coordination and communication between all three areas

Sales & Conversion

• Convert Meetings & Events enquiries into confirmed bookings
• Handle group enquiries and reservations, maximising conversion and revenue
• Deliver confident, engaging show-rounds that sell our spaces and services

Supervision & Service

• Supervise, coach and support the Events, Groups & Reservations team
• Maintain high standards of accuracy, communication and guest care
• Support individual reservations when required

Event & Group Handling

• Take the lead on key conferences, weddings and social events—from enquiry to handover
• Partner with Operations and other departments to ensure seamless event delivery

Commercial & Relationship Building

• Identify upsell opportunities and process improvements
• Build strong, long-lasting relationships with clients and agents

What You’ll Bring

• Experience in hotel events, reservations or sales
• Knowledge of the Manchester market
• A confident communicator with a strong sales mindset
• Integrity, professionalism and a passion for exceptional guest service

What You Get

• Discounts across retail, restaurants & entertainment
• Free onsite gym + online fitness portal
• Global IHG Friends & Family hotel discounts
• Meals provided on duty
• Real opportunities for development and career progression
• Recognition and upselling bonuses

If you’re ambitious, enthusiastic and ready to take the next step in your Events, Groups & Reservations career, we’d love to hear from you.