Food & Beverage Supervisor

Himanchestercity; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Discounts across retail, restaurants &

Free onsite gym

IHG Friends & Family hotel discounts

Meals provided on duty

Career development opportunities

Recognition and incentive schemes

Job summary

Holiday Inn Manchester City Centre is seeking a Food & Beverage Supervisor to lead shifts across restaurant, bar and conferences & events, delivering exceptional guest experiences. You’ll supervise teams, coordinate event setups, and resolve service issues, partnering with kitchen and sales to meet client expectations.

The role emphasizes staff training, compliance with safety standards, and maintaining presentation and service excellence in a busy hotel environment.

Qualifications

• Experience leading service in food and beverage or events.
• Strong guest care and hospitality focus.
• Proven ability to supervise teams and coordinate across departments.

Responsibilities

• Lead shifts across restaurant, bar, and meetings & events to ensure seamless service.
• Welcome guests and delegates professionally and maintain high standards.
• Oversee event service from setup to breakdown and act as point of contact.
• Collaborate with kitchen and sales teams to meet client expectations.
• Coach and develop F&B and events staff, ensuring clear front-of-house communication.

Skills

Service leadership

Guest experience

Team supervision

Communication

Event coordination

Job description

We’re Hiring: Food & Beverage Supervisor

Lead from the floor and help deliver exceptional guest experiences at Holiday Inn Manchester City Centre.

If you’re passionate about hospitality, thrive in a fast-paced environment, and enjoy the buzz of both restaurant serviceandevents, you’ll feel right at home with us.

We’re a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we’re looking for a Food & Beverage Supervisor to support our management team and oversee the smooth delivery of restaurant, bar, and conference & events operations.

What You’ll Do

Service Leadership & Guest Experience:

• Lead shifts across restaurant, bar, and meetings & events, ensuring seamless service throughout
• Deliver a warm, professional welcome to guests, clients, and delegates
• Oversee event service from setup through to delivery and breakdown
• Step in to resolve service issues quickly and effectively
• Maintain high standards of presentation, cleanliness, and guest experience across all areas

Meetings & Events Operations:

• Coordinate and supervise conferences, meetings, and private events
• Ensure rooms are set up to specification and on time (layouts, AV, catering, etc.)
• Act as a key point of contact for event organisers on the day
• Work closely with the kitchen and sales teams to deliver client expectations
• Anticipate guest needs to ensure smooth and memorable events

Team Supervision & Development:

• Support, motivate, and guide the F&B and events team during service
• Assist with training new starters and ongoing team development
• Ensure clear communication between front-of-house, kitchen, and events teams
• Lead by example, setting the standard for service excellence

Operations & Standards:

• Support stock control, ordering, and wastage management
• Ensure compliance with food safety, health & safety, and licensing regulations
• Assist with rota planning and labour control where required
• Drive upselling opportunities across both F&B and events business

What You’ll Bring:

• Previous experience in Food & Beverage and/or Meetings & Events, ideally at supervisory level
• Strong organisational and multitasking skills, with attention to detail
• Confident communication and leadership abilities
• A hands‑on approach and the ability to stay calm under pressure
• Passion for delivering outstanding guest and client experiences
• Flexibility to work a variety of shifts, including evenings and weekends

What You Get:

• Discounts across retail, restaurants & entertainment
• Free onsite gym + online fitness portal
• Global IHG Friends & Family hotel discounts
• Meals provided on duty
• Opportunities for development and career progression
• Recognition and incentive schemes

If you’re ready to take the next step in your hospitality career and play a key role across both Food & Beverage and Meetings & Events, we’d love to hear from you.