Medical Secretary Rheumatology - 9 month FTC/Secondment

The Dudley Group NHS Foundation Trust; West Midlands; On-site; GBP 28,000 - 31,000; Full time

Job summary

The Dudley Group NHS Foundation Trust is seeking a Medical Secretary to support the Rheumatology Multidisciplinary Team. The role requires accurate typing and confidential handling of clinical correspondence, prioritising workload and coordinating outpatient bookings to meet NHS waiting times.

A 9 month FTC/Secondment with NHS values and a flexible, professional approach is essential. Applicants should have NHS secretarial experience, proficiency in Microsoft Office, and relevant AMSPAR/OMT

Qualifications

• English and Maths grade 4/C or higher.
• Medical Secretary AMSPAR or equivalent.
• ECDL or Microsoft Office proficiency, especially Excel.
• NVQ Level 2 in Business Admin.

Responsibilities

• Provide medical secretarial service to the Rheumatology Team and Ambulatory Directorate.
• Accurate audio/copy typing of medical correspondence with confidentiality.
• Coordinate outpatient bookings and liaise with relevant departments to ensure timely appointments.
• Ensure clinical letters are produced within prescribed timescales.

Skills

Organisational skills

Telephone manner

Effective communication

Initiative

Prioritisation

NHS experience

Education

English and Maths Grade 4/C or above

Medical Secretary AMSPAR or equivalent

ECDL or Excel proficiency

NVQ Level 2 in Business Admin

Job description

Medical Secretary Rheumatology - 9 month FTC/Secondment

To provide a comprehensive medical secretary service to the Rheumatology Multidisciplinary Team.

To work collaboratively with other medical secretaries to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out duties in a way to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

To prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

In the absence of the Medical Secretary, participate in the outpatient booking process by coordinating clinic capacity and liaising with relevant departments. Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.

Main duties of the job

To provide a medical secretarial service within the Rheumatology Team and Ambulatory Directorate.

To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.

Assist in the rearrangement of clinical activity (out-patient clinics) when the Consultant or other member of his/her team arranges leave, by liaising with the appropriate members of staff within the Trust.

Assist in achieving National and Local performance targets by ensuring clinical letters are produced in a prescribed timescales.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Interests and motivation for the job

• Willing to undertake any necessary training to meet the requirements of the role
• Ability to work well as part of a team
• Awareness of NHS processes and issues

Education and Qualifications

• English and Maths 4/C or above
• Medical Secretary AMSPAR or equivalent
• ECDL or proof of competence with Microsoft Office especially Excel
• NVQ level 2 in Business Admin

Skills and Experience

• Excellent organisational skills and telephone manner
• Communicate effectively with a variety of audiences
• Experience of working using own initiative
• Ability to prioritise and work under pressure to deadlines
• Excellent attention to detail
• Previous employment in NHS or similar role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a yearPro Rata Per Annum