Medical Secretary Rheumatology - 9 month FTC/Secondment

The Dudley Group NHS Foundation Trust; Dudley; Presencial; GBP 28.000 - 31.000; Jornada completa

Descripción de la vacante

The Dudley Group NHS Foundation Trust is seeking a Medical Secretary in Rheumatology on a 9-month fixed-term/secondment basis. The role supports the Rheumatology MDT with accurate typi ng, clinic coordination, and timely clinical correspondence. NHS experience and AMSPAR secretarial qualification are preferred.

The position is based at Russell's Hall Hospital in Dudley, offering full-time hours and a pro rata salary in the Band 4 range (£28,392–£31,157 per annum).

Formación

• English and Maths 4/C or above.
• Medical Secretary AMSPAR or equivalent.
• ECDL or proof of competence with Microsoft Office especially Excel.
• NVQ level 2 in Business Admin.

Responsabilidades

• Provide a medical secretarial service for the Rheumatology Team.
• Carry out accurate audio/copy typing of medical correspondence with confidentiality.
• Assist in rearranging outpatient clinics when required.
• Ensure letters are produced within prescribed timescales and targets.

Conocimientos

Organisational skills

Telephone manner

Effective communication

Initiative

Prioritisation

Attention to detail

NHS experience

Educación

English and Maths 4/C or above

Medical Secretary AMSPAR or equivalent

ECDL or MS Office competence

NVQ level 2 in Business Admin

Descripción del empleo

Medical Secretary Rheumatology - 9 month FTC/Secondment

NHS AfC: Band 4

Main area Rheumatology Grade NHS AfC: Band 4 Contract 9 months (Fixed term/Secondment) Hours Full time - 37.5 hours per week (Monday-Friday - At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.) Job ref 253-1026-8348078

Site Russell's Hall Hospital Town Dudley Salary £28,392 - £31,157 Pro Rata Per Annum Salary period Yearly Closing 13/11/2026 23:59

Job overview

To provide a comprehensive medical secretary service to the Rheumatology Multidisciplinary Team .

To work collaboratively with other medical secretaries to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out duties in a way to make a direct and positive contribution to the organisation of the work. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

To prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

In the absence of the Medical Secretary, participate in the outpatient booking process by coordinating clinic capacity and liaising with relevant departments. Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.

Main duties of the job

To provide a medical secretarial service within the Rheumatology Team and Ambulatory Directorate.

To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.

Assist in the rearrangement of clinical activity (out-patient clinics) when the Consultant or other member of his/her team arranges leave, by liaising with the appropriate members of staff within the Trust.

Assist in achieving National and Local performance targets by ensuring clinical letters are produced in a prescribed timescales.

Working for our organisation

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no‑one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Interests and motivation for the job

• Willing to undertake any necessary training to meet the requirements of the role
• Ability to work well as part of a team
• Awareness of NHS processes and issues

Education and Qualifications

• English and Maths 4/C or above
• Medical Secretary AMSPAR or equivalent
• ECDL or proof of competence with Microsoft Office especially Excel
• NVQ level 2 in Business Admin

Skills and Experience

• Excellent organisational skills and telephone manner
• Communicate effectively with a variety of audiences
• Experience of working using own initiative
• Ability to prioritise and work under pressure to deadlines
• Excellent attention to detail
• Previous employment in NHS or similar role

Using AI for jobs applications:

Whilst we encourage the use of technology to help manage time and support innovation. However, it is your responsibility to ensure your application is personalised and clearly reflects your own skills and experiences. While AI can assist with drafting, it should only be used as a support tool. The content must be your own work and accurately represent your knowledge, abilities, and values. Over‑reliance on AI-generated content may result in your application being rejected. A common issue arises when we receive multiple applications with identical or overly generic language.

The use of AI during assessments, including interviews, is not permitted unless it has been pre‑approved as part of a reasonable adjustment. For digital interviews, you may be asked to provide a 360‑degree view of your surroundings on camera and confirm that no additional devices are present. If we suspect AI is being used during an interview, we may pause the process to clarify or adjust our approach to questioning.

Caring for patients demands integrity, honesty, and accountability. We expect your application and participation to be authentic and a genuine reflection of your own experiences and values.

In line with UK Home Office rules, Band 2 clinical and non‑clinical roles, and Band 3 non‑clinical roles, are not eligible for visa sponsorship.

Non‑clinical roles at Agenda for Change Bands 7–9 that meet the required skill level (RQF 6) and salary threshold are eligible for sponsorship.

The Trust will also accept applications from candidates who can evidence their existing right to work in the UK or who hold an alternative eligible visa.

RECRUITMENT EQUALITY STATEMENT

We are committed to equal opportunities and want to ensure our workforce is representative of the population we serve. We welcome applications from all sections of the community and diverse groups. It is essential we understand our demographics, in order that we can monitor our performance as an equal opportunity employer, as well as continuing to embed a culture of inclusivity across the organisation, which supports the active participation and contribution of our diverse staff groups in the Trusts decision making processes . On application the shortlisting manager will not see this criterion and therefore it cannot be part of their decision making. Please ensure you complete your equal opportunities questions for us and help us to make sure everyone is welcome.

The Trust is committed to employing and supporting people with disabilities. It is the Trust’s policy to interview all candidates with a disability who meet the minimum ‘essential’ criteria as identified on the person specification. To ensure we know you have a disability, please inform us under the appropriate section on the application form. We welcome applications from the LGBTQ+ community and openly encourage people with different sexual orientation, gender identity and expression to apply to join our team. We promise to respect and encourage the use of all pronouns and will not purposefully mis‑gender anyone.

We are governed by the public sector equality duties and by our values of Care, Respect and Responsibility to ensure we eliminate discrimination, harassment, victimisation and any other behaviour that is unlawful, undermines our core values and/or falls short of our Behaviour Framework. We want all of our staff to ‘call out’ any behaviour from colleagues, patients or visitors that constitutes the above and appropriate action be taken.

We will, at every opportunity, advance equality and inclusivity for all staff, at all levels within the organisation, by removing or minimising disadvantage, encouraging participation and taking all relevant steps to meet the needs of anyone who shares a protected characteristic. We will also foster good relations between persons who share a protected characteristic by tackling prejudice and promoting understanding at every opportunity.

We have staff Networks in place to help support staff experience of diverse staff groups and inform us on the actions, interventions and support what we need to put in place to improve the working lives and daily experiences of all colleagues and all teams. Anyone can join the networks and we take pride in having Allies as part of every network within the organisation.