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Black Country Healthcare NHS Foundation Trust is seeking a Medical Secretary at Bushey Fields Hospital in Dudley to provide efficient secretarial support to a Consultant Psychiatrist and the team in General Adult Psychiatry and Crisis Resolution and Home Treatment.
The role requires accurate audio typing, strong organisation, and experience with patient administration systems; full training on IT systems will be provided.
Black Country Healthcare NHS Foundation Trust
The closing date is 18 November 2026
We are currently looking to recruit to a Medical Secretary post within Black Country Healthcare NHS Foundation Trust, based at Bushey Fields Hospital in Dudley.
We require an enthusiastic and highly motivated Medical Secretary, who can provide an efficient secretarial support service to a Consultant Psychiatrist and their respective team in General Adult Psychiatry and Crisis Resolution and Home Treatment.
You will be expected to work independently and as part of a team, exercising judgement and initiative to prioritise and co-ordinate your own workload. In addition to general medical secretarial duties the post-holder will attend multidisciplinary team meetings when required and follow up meeting actions, ensuring patients' medical records are kept up-to-date, book appointments, co-ordinate Outpatient and Community Clinics and liaise with wards regarding inpatients. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and patient administration systems (eg; RIO) to input referrals and make appointments where required, together with audio transcription via a digital dictation system (Bighand). Please note that full training will be provided on the relevant IT systems.
The post holder will provide a comprehensive medical secretarial role, acting as first point of contact for the medical team.
See attached job description and person specification.
The successful candidate will need to have excellent communication skills, be extremely organised and have excellent secretarial/administrative skills.
This role is very busy and demanding, with competing demands and deadlines to meet. We require an individual who is able to work on their own initiative and also as part of a wider team.
The post holder will be required to have the AMSPAR Diploma together with medical secretarial experience, or extensive medical secretarial experience together with RSA/OCR Level 3 qualification in typewriting / word processing / audio typing or equivalent. Experience and understanding of patient information systems would be advantageous. MS Office experience is essential as you may be required to use all packages within the role.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Black Country Healthcare NHS Foundation Trust