Medical Secretary

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes

Wellbeing support

Job summary

Coventry and Warwickshire Partnership Trust is seeking a Medical Secretary to join the Community Mental Health Team in Coventry. You will support consultant psychiatrists and staff with confidential secretarial duties, diary management, and clinic coordination in a 30-hour week.

The role is office-based, with flexible days to be confirmed, and placed at Band 4 on a fixed-term 6-month contract. You will work collaboratively to ensure smooth day-to-day operations and high-quality patient care.

Qualifications

• GCSE English and Maths at grade 4-9 or equivalent.
• QCF Business Administration Level 3 (or equivalent).
• Experience in medical secretarial/admin role.

Responsibilities

• Provide a professional confidential secretarial service to medical staff.
• Manage diaries, clinic bookings and patient follow-up appointments.
• Coordinate work with Senior Admin Lead to support staff and workflow.
• Handle sensitive information with discretion.

Skills

Excellent communication

Organisation

IT skills

Education

GCSE English and Maths 4-9

QCF Business Administration Level 3 (or equivalent)

Tools

Word

Excel

Outlook

PowerPoint

Access

Job description

Coventry and Warwickshire Partnership Trust

Medical Secretary

The closing date is 13 November 2026

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Band 4 Medical Secretary - Fixed Term 6 months

1 x 0.8 (30 hours) Days to be confirmed - Office based

Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organisedMedical Secretary to join our Community Mental Health Team based at Swanswell Point Coventry to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.

We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.

Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high‑quality patient care.

Main duties of the job

Deliver a professional and confidential secretarial service to medical staff

Manage diaries, clinic bookings, and patient follow-up appointments

Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow undertaking Supervisions and Appraisals

Liaise with patients, service users, and stakeholders in a compassionate and respectful manner

Support the coordination of medical rotas and meetings

Handle sensitive information with the utmost integrity and discretion

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job responsibilities

Experience in a medical secretary or similar admin role

Excellent communication, organisational and IT skills

Ability to work independently, prioritise tasks, and use initiative

A flexible, collaborative, and patient‑focused approach

Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.

Person Specification

Qualifications

• Good General Education (eg. GCSE English and Maths 4-9)
• QCF Business Administration Level 3 (or equivalent)

Experience

• Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
• Experience of working in a busy office/customer care environment
• Experience of working in a supervisory role and delegating work
• Medical secretarial experience

Other

• Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Coventry and Warwickshire Partnership Trust

£28,392 to £31,157 a yearper annum pro rata