Medical Secretary - Part-Time, Primary Care Support

Giffard Drive Surgery; Farnborough; Presencial; GBP 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave (pro-rata)

8 bank holidays (pro-rata)

Descripción de la vacante

Giffard Drive Surgery in Farnborough is seeking a friendly, organised Medical Secretary to join a busy GP practice. You will handle a wide range of secretarial and administrative duties and provide essential support to the multidisciplinary team.

This permanent, part-time role offers 25 hours over 4 days in Farnborough, with duties including patient registration, appointment bookings, typing, referrals, and data protection adherence. Experience in healthcare and EMIS/Office skills are essential.

Formación

• Proven experience as a medical secretary is essential for this role
• Excellent customer service skills and the ability to put the needs of patients first
• Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently.
• Knowledge of medical terminology to accurately type out medical reports and other documents
• Flexibility to adapt to changing priorities and work in a fast-paced environment.
• GCSEs in English and Maths.
• Previous experience of working in a healthcare setting.
• Strong IT skills - EMIS and Office

Responsabilidades

• Processing of information (electronic and hard copy) in a timely manner
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current guidance
• Supporting the administration and receptionist teams with patient registration and booking appointments
• Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments.
• Respond to patient queries and provide information about services, opening hours, and other relevant information.
• Typing letters, reports and associated documentation as required
• Processing referrals using the electronic referral system (ERS)
• Scanning of patient related documentation and attaching scanned documents to patients healthcare records
• Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
• Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.
• Proven experience as a medical secretary is essential for this role
• Strong IT skills - EMIS and Office

Conocimientos

Medical secretary

Excellent customer service

Strong organisational skills

Knowledge of medical terminology

Educación

GCSEs in English and Maths

Herramientas

EMIS

Office

Descripción del empleo

Giffard Drive Surgery in Farnborough is seeking a friendly, organised Medical Secretary to join a busy GP practice. You will handle a wide range of secretarial and administrative duties and provide essential support to the multidisciplinary team.

This permanent, part-time role offers 25 hours over 4 days in Farnborough, with duties including patient registration, appointment bookings, typing, referrals, and data protection adherence. Experience in healthcare and EMIS/Office skills are essential.