Part-Time Medical Secretary — GP Clinic Support (25h/wk)

Archvale Limited; Farnborough; Vor Ort; GBP 22.000 - 28.000; Teilzeit

Benefits dieser Stelle

27 days annual leave (pro-rata)

8 bank holidays (pro-rata)

Zusammenfassung

Archvale Limited in Farnborough is seeking a friendly and organised Medical Secretary to join Giffard Drive Surgery. You will undertake a wide range of secretarial and administrative duties and support the multidisciplinary team.

Responsibilities include handling information, coordinating with external agencies, patient registration, appointment bookings, phone duties, and typing medical documents. GCSEs in English and Maths, plus strong IT skills (EMIS and Office), are required.

Qualifikationen

• Proven experience as a medical secretary is essential for this role
• Excellent customer service skills and the ability to put the needs of patients first
• Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently
• Knowledge of medical terminology to accurately type out medical reports and other documents
• Flexibility to adapt to changing priorities and work in a fast-paced environment
• GCSEs in English and Maths
• Previous experience of working in a healthcare setting
• Strong IT skills (EMIS and Office)

Aufgaben

• Processing of information (electronic and hard copy) in a timely manner
• Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers
• Supporting the administration and receptionist teams with patient registration, booking appointments
• Answer incoming telephone calls promptly and courteously, directing inquiries to the appropriate staff members or departments
• Respond to patient queries and provide information about services, opening hours, and other relevant information
• Typing letters, reports and associated documentation as required
• Processing referrals using the electronic referral system (ERS)
• Scanning of patient related documentation and attaching scanned documents to records
• Processing requests for information i.e., SAR, insurance/solicitor’s letters and DVLA forms
• Adhere to practice policies and procedures, including those related to patient confidentiality and data protection

Kenntnisse

Medical secretarial experience

Customer service

Organisation

Attention to detail

Medical terminology

Ausbildung

GCSEs in English and Maths

Tools

EMIS

MS Office

Jobbeschreibung

Archvale Limited in Farnborough is seeking a friendly and organised Medical Secretary to join Giffard Drive Surgery. You will undertake a wide range of secretarial and administrative duties and support the multidisciplinary team.

Responsibilities include handling information, coordinating with external agencies, patient registration, appointment bookings, phone duties, and typing medical documents. GCSEs in English and Maths, plus strong IT skills (EMIS and Office), are required.