Medical Secretary Part-Time / Bank

NHS Jobs; Birmingham; Hybrid; GBP 17,000 - 22,000; Part time

Job summary

Optimised Care is seeking a Medical Secretary on a part-time and/or bank basis, with hybrid onsite/remote duties at The Bromsgrove Hospital. You will support consultants and clinical teams with secretarial duties, ensuring efficient patient pathways and confidentiality.

The role requires ASMPAR qualification, hospital or NHS environment experience, excellent communication, and strong organisation. Flexible remote work options are available for the right candidate.

Qualifications

• ASMPAR qualification is required.
• Experience as Medical Secretary.
• Experience in hospital/private NHS environment.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Good IT skills with Microsoft Office.

Responsibilities

• Provide medical secretarial support to consultants and clinical teams.
• Manage correspondence, reports and clinical documents.
• Coordinate patient appointments and follow-ups.
• Liaise with patients, GPs and other professionals.
• Handle confidential patient information with discretion.
• Support clinic administration and diary management.
• Ensure records are accurate and properly filed.
• Help develop and improve admin processes.

Skills

Communication skills

Attention to detail

Time management

Organisational skills

Independent working

Education

ASMPAR qualification

Tools

Microsoft Office

Job description

Medical Secretary Part-Time / Bank

About Optimised Care Optimised Care is a growing private healthcare provider delivering specialist-led, patient-focused care from The Bromsgrove Hospital. We work with experienced consultants and clinical teams to provide high-quality care across a range of specialist services, with a strong focus on patient experience, efficient clinical pathways and professional standards. We are looking for an experienced Medical Secretary to join our growing team on a part-time and/or bank basis, working through a combination of onsite and remote working.

The Role

The Medical Secretary will provide high-quality secretarial and administrative support to consultants and clinical teams, helping to ensure that patient pathways and consultant services operate efficiently. This is a varied role requiring someone who is organised, proactive and comfortable working independently. You will communicate with consultants, patients, GPs and other healthcare professionals and will be trusted to manage sensitive information with a high level of confidentiality and professionalism. The role will involve both onsite working at The Bromsgrove Hospital and remote working, providing flexibility for the right candidate.

Key Responsibilities

• Provide comprehensive medical secretarial and administrative support to consultants and clinical teams.
• Manage consultant correspondence, reports, letters and other clinical documentation.
• Coordinate patient appointments, consultations, clinics and follow-up activity.
• Liaise professionally with patients, consultants, GPs, hospitals and other healthcare professionals.
• Manage telephone calls, emails and general enquiries relating to consultant services and patient care.
• Prepare and process clinical correspondence accurately and within required timescales.
• Maintain accurate patient records and administrative information.
• Ensure information is appropriately recorded, distributed and filed.
• Support consultants with clinic administration and diary requirements.
• Assist with the coordination of investigations, procedures and follow-up appointments.
• Monitor outstanding administrative tasks and ensure these are followed through to completion.
• Help maintain smooth communication between consultants, patients and the wider Optimised Care team.
• Handle confidential and sensitive patient information appropriately at all times.
• Ensure administrative processes comply with relevant confidentiality, data protection and healthcare requirements.
• Identify administrative issues and use initiative to resolve them where appropriate.
• Support the development and improvement of administrative processes as Optimised Care continues to grow.
• Work effectively both independently and as part of a wider clinical and administrative team.

About You

• An ASMPAR qualification.
• Previous experience working as a Medical Secretary.
• Experience within a hospital, private healthcare, NHS or consultant-led clinical environment.
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• The ability to prioritise workloads and manage multiple tasks.
• A professional and approachable manner when dealing with patients and healthcare professionals.
• The ability to work independently when working remotely.
• Good IT skills and confidence using Microsoft Office and other digital systems.
• A strong understanding of patient confidentiality and the importance of protecting sensitive information.
• The ability to build effective working relationships with consultants and colleagues.

Work Arrangements

This role is available on a part-time and/or bank basis, depending on the candidate's availability and the needs of the service. The position is hybrid, combining onsite working at The Bromsgrove Hospital with remote working.

Salary

Salary: Negotiable depending on experience and availability.

Why Join Optimised Care?

This is an opportunity to join a growing private healthcare provider where your work will directly contribute to the smooth delivery of consultant-led patient care. You will have the opportunity to work alongside experienced clinical professionals in a supportive environment, while benefiting from the flexibility of a hybrid and part-time/bank working arrangement. If you are an experienced Medical Secretary, hold an ASMPAR qualification, and are looking for a flexible opportunity within private healthcare, we would be pleased to hear from you.

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