Medical Secretary

Priory Group; Springfield; On-site; GBP 14,489 - 17,708; Part time

Benefits offered by this job

Free on-site parking

Birthday Holiday

Enhanced maternity pay

Contributory pension scheme

Flexible benefits

Access to development opportunities

Sponsorship of professional qualifications

Job summary

Priory Group is seeking a part-time Medical Secretary for their Priory Hospital Chelmsford location. The role involves 22.5 hours of work per week, providing administrative support to ensure the smooth running of the hospital.

The ideal candidate must have excellent computer skills, knowledge of medical terminology, and a commitment to delivering exceptional customer service. You will help maintain a positive environment for patients and support the medical team.

Benefits include free parking, enhanced maternity pay, and opportunities for professional development.

Qualifications

• Experience in an administrative or customer service role.
• Ability to maintain confidentiality and integrity.
• Comfortable working within established processes.

Responsibilities

• Provide effective administrative support to the medical team.
• Assist with diary and appointment management.
• Record Consultant timings for invoicing.

Skills

Excellent computer skills

Microsoft Office proficiency

Audio typing

Understanding of medical terminology

Strong organisational skills

Attention to detail

Customer service experience

Team player

Job description

Medical Secretary

Department: Site Support Roles

Employment Type: Permanent - Part Time

Location: Priory Hospital Chelmsford

Compensation: £16,099 / year

Description

Priory Hospital Chelmsford is looking to recruit a Medical Secretary to join the team. This is a part time 22.5 hours role on site 4 days a week. Please note that working days are not specified and will be scheduled in line with business needs.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provide efficient and effective administrative support to the hospital and particularly the medical team. This will regularly include typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors and other administrative tasks as appropriate. You will also be required to liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing.
• To provide cross cover within specified Medical Secretaries teams, as assigned by your line manager.
• Provide exceptional customer service to our patients, ensuring a positive customer experience.
• You will be required to accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital. Independent Consultant Time is designated as time you spend completing tasks assigned to you by a Consultant.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will have excellent computer and Microsoft Office skills, including audio typing, alongside a strong understanding of medical terminology. They will be highly organised, detail-oriented, and able to prioritise their workload effectively while maintaining a high level of confidentiality and integrity. A strong team player with a passion for delivering a high-quality service to the hospital, they will ideally have experience in an administrative, customer service, clinical, or similar environment and be comfortable working within established processes while adapting to the needs of patients and their families when required.

For more information about the role, you can email [e-mail]

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Free on-site parking
• Birthday Holiday - your birthday as an extra days annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Long service award
• Refer a friend bonuses