Medical Secretary (Bank)

The Hamptons Hospital; Peterborough; On-site; GBP 24,961 - 26,000; Full time

Benefits offered by this job

Company pension

Free parking

On-site parking

Private medical insurance

Job summary

A healthcare provider in Peterborough is seeking a highly organized Medical Secretary to support consultants and clinical services. The ideal candidate will have at least two years of experience, excellent knowledge of medical terminology, and strong communication skills. Responsibilities include typing clinical letters, coordinating schedules, and managing confidential information. They offer a salary of £24,961–£26,000 per year with modern work patterns. Join a team committed to delivering exceptional patient care.

Qualifications

• Minimum 2 years’ experience as a Medical Secretary is required.
• Strong knowledge of medical terminology is essential.
• Excellent organisational and multitasking skills needed.
• Strong written and verbal communication skills required.
• IT proficiency, including databases and clinical systems.

Responsibilities

• Type clinical letters from dictation accurately.
• Maintain correspondence databases for tracking.
• Manage incoming and outgoing communications.
• Coordinate consultant schedules and system updates.
• Liaise with clinical teams to manage patient flow.
• Ensure bookings reflect consultation outcomes.
• Manage confidential information appropriately.
• Collate documentation for medical records.

Skills

Medical terminology

Organisational skills

Multitasking ability

Written communication

Verbal communication

IT proficiency

Education

GCSE or equivalent

Job description

Provide high-quality administrative and secretarial support to consultants and clinical teams, ensuring accurate correspondence, efficient scheduling and a seamless experience for patients and staff.

Job Description

We are seeking a highly organised and detail-oriented Medical Secretary to join our administrative team. This role supports consultants and clinical services in a fast-paced environment, ensuring accurate correspondence, efficient scheduling and clear communication across the hospital.

The ideal candidate will have strong knowledge of medical terminology, excellent multitasking ability and a proactive approach to problem-solving, while maintaining professionalism and confidentiality at all times.

Key Responsibilities

• Type clinical letters from dictation, reports and notes with accuracy and efficiency
• Maintain correspondence databases and tracking systems
• Manage incoming and outgoing communications via phone, email and letter
• Coordinate consultant schedules, availability and system updates
• Liaise with clinical and bookings teams to manage capacity and patient flow
• Ensure bookings reflect consultation outcomes, diagnostics and treatment timeframes
• Manage consultant enquiries, escalating where appropriate
• Handle confidential information in line with hospital policies
• Collate documentation for medical records with the wider admin team
• Provide a professional and courteous service to patients, consultants and colleagues

Professional Standards

• Maintain strict confidentiality and data protection compliance
• Demonstrate professionalism, equality and respect in all interactions
• Work collaboratively while using initiative to resolve issues
• Location: The Hamptons Hospital, Cygnet Road, Peterborough, PE7 8FD
• Salary: £24,961–£26,000 per year
• Work Pattern: On-site

Requirements

• Minimum 2 years’ experience as a Medical Secretary (required)
• Strong knowledge of medical terminology
• Excellent organisational and multitasking skills
• Strong written and verbal communication skills
• IT proficiency, including databases, spreadsheets and clinical systems

Education

• GCSE or equivalent (preferred)
• Company pension
• Free parking
• On-site parking
• Private medical insurance

About The Hamptons Hospital

At The Hamptons Hospital, we’re on a mission to provide patients with a better way to experience healthcare, one that offers fast, personalised care and delivers the best possible response to their health concerns. Combining clinical excellence, innovation and personalisation, we aim to set a new standard for health and wellness in Cambridgeshire and the surrounding areas, as we build a state-of-the-art hospital from the ground up.

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We review applications on a rolling basis and aim to respond within 10 days.

Applicants must have the right to work in the United Kingdom.

By applying, you consent to The Hamptons Hospital processing your personal data for recruitment purposes. Information will be stored securely and retained in line with our data retention policy.

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