Medical Secretary - Gastroenterology

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a dedicated secretary to join their dynamic Gastroenterology Department. This role involves providing essential administrative support, ensuring efficient service delivery, and acting as a liaison for patients and healthcare professionals. The ideal candidate will possess strong secretarial and interpersonal skills, with a focus on maintaining high-quality service standards. Join a collaborative team where your contributions will make a significant impact on patient care and departmental efficiency, all within a supportive and engaging environment.

Qualifications

• Strong secretarial and administrative skills required for efficient service delivery.
• Experience in audio typing and using clinical systems is essential.

Responsibilities

• Provide comprehensive secretarial support to the Gastroenterology team.
• Act as a point of contact for patients and health professionals.

Skills

Secretarial Skills

Administrative Skills

Communication Skills

Interpersonal Skills

Word Processing

Audio Typing

Tools

Clinical Systems

Job description

This is an excellent opportunity to join the secretarial team in the busy Gastroenterology Department at Dorset County Hospital.

The post-holder will work closely with all members of the clinical and support team in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills with knowledge of word-processing and other computerised systems. All secretaries appointed to the Gastroenterology service have a shared responsibility to service the needs of the department.

• To provide comprehensive secretarial and administrative support to the Gastroenterology team in order to facilitate the smooth, efficient and effective running of all elements of the service
• Daily tasks to include audio typing and working with clinical systems
• To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation
• To work with the clinical and managerial teams to maintain and support departmental / divisional practice and procedures to ensure that both operational targets and quality standards are achieved.
  
  

The post holder will be an active and enthusiastic member of the Gastroenterology Department at Dorset County hospital providing a first-contact service for patients within the service. The successful candidate will form part of a high quality and close team within the hospital.

For further details / informal visits contact: Name: Sarah Bridle Job title: Business Manager Email address: [e-mail] Telephone number: 01305 253789