Bank Medical Secretary

TN United Kingdom; Southampton; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a skilled Medical Secretary to join their dynamic team in Southampton. This role offers the opportunity to provide essential administrative support in a fast-paced environment, ensuring the smooth operation of patient care. You will be responsible for managing appointments, typing clinic letters, and maintaining accurate patient records. With flexible working hours and competitive pay, this position is perfect for someone looking to make a significant impact in a healthcare setting. Join a dedicated team committed to delivering world-class care and enjoy opportunities for further training and career progression.

Benefits

Weekly pay

Free uniform

DBS check

Full induction

Mandatory training updates

Opportunities for further training

Guidance from Resourcing Team

Qualifications

• Previous experience as a Medical Secretary or Secretary/PA required.
• Strong audio typing skills and proficiency in IT essential.

Responsibilities

• Answer telephone queries and arrange patient appointments.
• Type clinic letters and maintain patient records securely.

Skills

Audio Typing

Customer Service

Communication Skills

IT Proficiency (MS Office)

Education

Experience as Medical Secretary

Experience as Secretary/PA

Tools

Practice Manager

SAP

Job description

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Bank Medical Secretary | Administration | Private Hospital | Competitive Salary | Flexible working | Southampton

Spire Southampton Hospital is looking for a Medical Secretary to join our team on bank shifts on an ad hoc basis. We offer world-class care, attracting patients from across the South of England and internationally. Our hospital delivers some of the best cardiac surgery results in the country, supported by a dedicated Critical Care department and multidisciplinary team.

Duties and responsibilities:

1. Answer telephone queries and refer to Consultants as necessary. Arrange new patient appointments and register them using an in-house database such as Practice Manager and SAP.
2. Provide new patients with specific information regarding their appointments, including potential hospital and consultant fees.
3. Type clinic letters using digital or audio tape dictation from consultants, and arrange follow-up appointments, initially using paper diaries before transitioning to an electronic system.
4. Assist with preparation of future clinics, chase results, and ensure clinics are complete and ready for the next consultant's day. Update and amend future clinics as necessary on behalf of the consultants.
5. Chase patient results and ensure they are ready for review by the consultant prior to or during the next appointment.
6. Type discharge summaries dictated by consultants as required.
7. Produce medical reports for medical insurers to approve treatments.
8. Maintain patient records securely in accordance with hospital policy and data protection laws.

Who we're looking for:

1. Previous experience as a Medical Secretary or Secretary/PA.
2. Experience in a similar role, providing high-quality customer service.
3. Good communication and customer service skills.
4. Ability to manage workload efficiently in a fast-paced environment.
5. Strong audio typing skills.
6. Proficiency in IT, including MS Office applications.

Benefits:

• Weekly pay for bank colleagues.
• Competitive rates on a flexible basis, often covering busy periods, sickness, or leave.
• Free uniform and DBS check.
• Full induction and mandatory training updates.
• Opportunities for further training and progression into permanent roles.
• Support and guidance from Spire’s Resourcing Team throughout your recruitment journey.