Medical Secretary

NHS; Bournemouth; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading healthcare provider in Bournemouth seeks an experienced Medical Secretary to support doctors and health professionals. The role involves managing clerical tasks, maintaining patient records, and ensuring efficient communication within the practice. Ideal candidates will have strong organizational skills and experience in a healthcare environment. This part-time position offers flexibility across 15-20 hours per week.

Qualifications

• Experience in a healthcare secretarial role.
• High accuracy in information presentation.
• Experience dealing with the public via phone and face-to-face.

Responsibilities

• Provide audio, copy typing, and word processing service for GPs.
• Manage a fluid workload effectively, adjusting priorities.
• Handle incoming and outgoing telephone calls.

Skills

Organizational Skills

Communication

Attention to Detail

Time Management

Education

GCSE level or equivalent

Tools

SystmOne

Outlook

Job description

Go back Shelley Manor & Holdenhurst Medical Centre

Medical Secretary

The closing date is 30 May 2025

An opportunity for an experienced medical secretary to work 15-20 hrs per week across 3 or 4 days.

Job summary: To provide general secretarial support to the practice manager, doctors, and health professionals, involving word processing and typing skills with general clerical work over two sites.

Main duties of the job

Job responsibilities:

1. Provide an efficient audio, copy typing, and word processing service for GPs and health professionals as required, including typing letters, proofreading, patient referrals, minutes, memorandums, etc., accurately and promptly.
2. Manage a fluid workload effectively, adjusting priorities as needed throughout the day.
3. Make appointments as required.
4. Establish and maintain filing and administrative systems for easy access and security of information.
5. File patient records and correspondence in digital patient medical records.
6. Handle incoming and outgoing telephone calls to facilitate timely and professional communication, including taking messages and dealing with queries.
7. Provide cover for team members during sickness and leave.
8. Receive and dispatch mail and maintain a pending system.
9. Use Outlook, the NHS referral portal, SystmOne, and other local systems.

About us

Shelley Manor and Holdenhurst Medical Centre are a large training practice operating across two sites, serving a diverse patient population of 27,000 in east Bournemouth.

Person Specification

Qualifications

• Educated to GCSE level or equivalent, including English and Maths.
• Advanced keyboard skills with high-standard word processing (e.g., RSA II or equivalent).
• Friendly, approachable, and professional manner.
• Calm and able to work under pressure.
• Ability to work as part of a multi-skilled team, with or without supervision.
• Flexible to work at other sites as needed.
• High accuracy in information presentation.
• Good English speaking and writing skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, changing environment.
• Experience dealing with the public via phone and face-to-face.
• Attention to detail and accuracy.
• Confident in responding courteously and professionally to various people.
• Experience with databases and reporting.
• Understanding of data security and confidentiality.
• Experience working in a GP or NHS office environment.
• Experience in a healthcare secretarial role.
• Familiarity with NHS computer systems (e.g., Read coding, data collection, referrals).

Disclosure and Barring Service Check

This position requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer name

Shelley Manor & Holdenhurst Medical Centre