Medical Secretary - Gastroenterology

NHS; Doncaster; On-site; GBP 24,000 - 27,000; Full time

Job summary

Doncaster & Bassetlaw Teaching Hospitals NHS FT is looking for a Medical Secretary to provide essential secretarial support within the Gastroenterology department. The role involves overseeing patient pathways, ensuring administrative efficiency, and maintaining high communication standards. Ideal candidates will possess minimum GCSE qualifications and relevant administrative experience, along with strong organizational skills and knowledge of medical terminology.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Discounts on shopping and finance

Learning opportunities

Qualifications

• Minimum three GCSEs including English and Maths at Grade C or above.
• Experience in clerical/administrative role.
• Good communication and organizational skills.

Responsibilities

• Provide comprehensive secretarial support to Consultants/Clinicians.
• Ensure efficient administrative oversight of patient pathways.
• Check and monitor patient progress and waiting times.

Skills

Communication

Organizational Skills

Attention to Detail

Team Player

Data Entry

Education

Minimum 3 GCSEs including English and Maths

Business Administration Level II Apprenticeship

Tools

Microsoft Word

Job description

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT

Medical Secretary - Gastroenterology

The closing date is 02 July 2025

The post holder will contribute to the day to day provision of secretarial support to designated Consultants/Clinicians as well as working within the team.

Provide a comprehensive range of secretarial duties: clinical correspondence, general letters, all admin duties including phone and post, oversee their Consultants/Clinicians PTL.

Main duties of the job

The Post holder will provide an effective and efficient support service to clinical teams, ensuring robust systems and processes are in place for overall administrative oversight and management of the patient pathway. This will include achievement of waiting times targets through validation and education, promoting a "Right First Time" culture.

The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway taking a cross cutting approach in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

• Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent or equivalent experience
• Business Administration Level II Apprenticeship

Personal Attributes & Skills

• Ability to assimilate new practices and knowledge
• Ability to deal calmly and diplomatically with a range of personalities and situations
• Proactive, self-motivated and with a positive approach to work
• Flexible and adaptable, able to take direction and instruction from others
• Team Player with a professional approach to work and colleagues; able to develop good working relationships
• Commitment to Continuing Personal & Professional Development
• Trustworthy, punctual and reliable
• A methodical and organised approach to work
• Demonstrates attention to detail
• Excellent verbal and written communication skills
• Accurate data entry, typing and checking skills
• Ability to work under pressure to meet tight deadlines in a busy environment
• Exercise good judgement; use own initiative
• Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
• Demonstrate clear commitment to the team approach, exchanging ideas and providing support to colleagues.
• Seeks to develop an understanding of different groups and individuals and ensures equitable and appropriate treatment for all.
• Conveys written information clearly and accurately to a wide range of recipients.
• Speaks confidentially, conveying clear messages to a wide range of listeners.
• Embraces responsibility for identifying sound and effective solutions to a variety of different problems

Knowledge & Experience

• Previous experience working in a clerical/administrative role
• Knowledge of medical terminology
• Demonstrable working knowledge of Microsoft packages including Word
• Customer care experience
• Ability to work to and promote Standard operating procedures / performance targets
• Experience of working within a busy/demanding environment. E.g. Multi-disciplinary team
• Fully conversant with all waiting list functions on PAS and the ability to action these independently.
• Thorough knowledge of health care system and processes
• Understanding of Primary Care, GP and Community Services
• Knowledge of Referral to Treatment Patient Access Policies and procedures
• Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

£24,937 to £26,598 a yearPro Rata Per Annum