Medical Secretary

Transformationunitgm; Doncaster; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a leading NHS Trust in Doncaster as a Medical Secretary, providing essential administrative support within the Radiology department. You will be responsible for ensuring a smooth patient pathway and supporting clinical teams in delivering first-class health services. This role offers opportunities for personal and professional development in a supportive work environment, with a commitment to flexible working arrangements.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Comprehensive health and wellbeing support

Extensive range of learning opportunities

Discounts on restaurants and shopping

Qualifications

• 3 GCSEs including English and Maths at Grade C or above.
• Business Administration Level II Apprenticeship or equivalent experience.
• Demonstrable working knowledge of Microsoft packages including Word.

Responsibilities

• Provide efficient support to clinical teams and coordinate patient pathways.
• Ensure adherence to waiting time targets and validate processes.
• Work closely with clinical teams to ensure best practices in patient management.

Skills

Customer care

Attention to detail

Communication

Computer literacy

Education

Minimum of 3 GCSEs including English and Maths at Grade C or above

Business Administration Level II Apprenticeship

RSA III or NVQ III or equivalent

Job description

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster Royal Infirmary Town Doncaster Salary £24,625 - £25,674 Per Rata Per Annum Salary period Yearly Closing 01/07/2025 23:59

Medical Secretary

Band 3

Job overview

A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.

The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.

Working with a team of highly committed staff, to provide a first class and effective Clinical Secretarial service within Radiology.

Main duties of the job

The Post holder will provide an effective and efficient support service to clinical teams ensuring robust systems and processes are in place for overall administrative oversight and coordination of the patient through the relevant pathway.

This will include adhering to the specific timescales and waiting time targets through validation and education, promoting a “Right First Time” culture.

The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway taking a cross cutting approach in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist.

The post holder will have expert knowledge of the various patient pathways which include the 18 weeks Referral to Treatment (RTT) rules and ensure application of this knowledge, promoting best practice amongst peers and offering guidance for clinical teams.

The post holder will work closely with other members of the clinical admin teams, Team Leaders and the Data Quality Team to ensure consistent approaches are applied to RTT validation.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly and consistently within given timescales.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK . Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person specification

Knowledge & Experience

• Previous experience working in a clerical/administrative role
• Demonstrable working knowledge of Microsoft packages including Word
• Customer care experience
• Fully conversant with all waiting list functions on RIS and the ability to action these independently. Thorough knowledge of health care system and processes
• Knowledge of medical terminology
• Thorough knowledge of health care system and processes
• Understanding of Primary Care, GP and Community Services
• Ability to work to and promote Standard operating procedures / performance targets
• Knowledge of Referral to Treatment Patient Access Policies and procedures
• Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment

Qualifications & Training

• Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
• Business Administration Level II Apprenticeship
• RSA III or NVQ III or equivalent qualification or relevant experience.

Personal Attributes & Skills

• Ability to assimilate new practices and knowledge
• Ability to deal calmly and diplomatically with a range of personalities and situations
• Proactive, self-motivated and with a positive approach to work
• Flexible and adaptable, able to take direction and instruction from others
• Team Player with a professional approach to work and colleagues; able to develop good working relationships
• Commitment to Continuing Personal & Professional Development
• Trustworthy, punctual and reliable
• A methodical and organised approach to work
• Demonstrates attention to detail
• Excellent verbal and written communication skills
• Accurate data entry, typing and checking skills
• Ability to work under pressure to meet tight deadlines in a busy environment
• Exercise good judgement; use own initiative
• Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
• Awareness of Trust policies and protocols

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Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.

While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.

Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.

1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers
3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.

• Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
• We reserve the right to close down this advert early should there be a high number of applicants.
• The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
• All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

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