Medical Secretary

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 23,000 - 30,000; Full time

Job summary

A leading healthcare organization is seeking a motivated individual to join their Rheumatology Secretarial Team at York Teaching Hospital. The successful candidate will provide comprehensive secretarial support to consultants, contributing to effective patient care management. Opportunities for career progression and professional development are available, and the role offers a supportive work environment.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Learning and development opportunities

Relocation Package

Support for wellbeing

Qualifications

• Minimum 2 years secretarial/administrative experience.
• Knowledge of medical vocabulary is an advantage.
• Proficient audio typist with ability to transcribe complex audio.

Responsibilities

• Provide comprehensive secretarial support to consultants.
• Manage consultant diaries and ensure referral targets are met.
• Type clinic letters and maintain patient information.

Skills

Typing

Communication

Organisational Skills

Education

GCSE English Language, Grade C or above (or equivalent)

Tools

Microsoft Office

Job description

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

• We are KIND
• We are OPEN
• We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

Job overview

We are looking for a motivated and proactive individual to join the Rheumatology Secretarial Team, based at York Teaching Hospital.

This post is perfect for applicants with a strong background in administration, looking to step up into a secretarial role. We are committed to providing the training and support required to make the right candidate a success and integrate into our team.

The role is fast paced, varied and involves taking a lead in providing comprehensive secretarial/PA support to our consultants and their teams.

The role of medical secretary also requires excellent communication skills, engaging with our patients and assisting with their queries and concerns, liaising with the wider clinical networks and Multidisciplinary Teams.

Applicants need to be proficient at typing and have a working experience of digital dictation, with recent secretarial/administrative experience. Knowledge of medical vocabulary is an advantage, although not essential.

Main duties of the job

The main duties will include:

• Typing of clinic letters
• Maintaining patient information and clinical systems
• Dealing with correspondence from patients and GP's
• Ensuring referral to treatment targets are met
• Consultant diary management

In return we can offer you:

• A supportive & friendly working environment
• Active encouragement to learn and develop within your role
• Dedicated career pathways and great opportunities for continuing professional development
• Commitment to, and support for, your wellbeing

Working for our organisation

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a of provider

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr. [e-mail] .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Qualifications

• GCSE English Language, Grade C or above (or equivalent)

Experience

• Minimum 2 years secretarial/administrative experience
• Experience of using a variety of IT applications, including Microsoft Office
• Ability to manage and prioritise conflicting deadlines and pressures
• Ability to cope with distressing and emotional situations with patients, relatives and staff
• Experience of staff supervision
• NHS Experience

Skills

• Proficient audio typist with the ability to accurately transcribe complex audio tapes and type complicated medical information whilst subject to frequent interruption
• Excellent organisational skills

Please note that some of our substantive vacancies may be availableon a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.

DBS Checks

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.

Please note that Volunteers and Bank only staff will not be charged.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone [phone] or email [e-mail] .

Use of Artificial Intelligence (AI)

Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.

Agile and Flexible Working

We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Employee Assistance Programme (EAP)

All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

Relocation Package

The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.

A bit more about us and the surrounding area

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.

Sponsorship

If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.

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