Assistant/Relief Medical Secretary

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the Elderly Medicine Secretarial Team at York Hospital as a key member providing essential support to medical secretaries. This role involves administrative duties and requires excellent typing skills, strong customer relations capability, and a proactive approach in a busy office environment.

Benefits

Access to the NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Learning and development opportunities

Discounts on restaurants and shopping

Qualifications

• Recent administrative/secretarial experience required.
• Minimum of six months experience.
• Good understanding of customer relations necessary.

Responsibilities

• Typing clinical and administrative letters.
• Answering telephone enquiries and performing general administration.
• Covering for Medical Secretaries during absences.

Skills

Administration

Secretarial skills

Audio-typing

Customer relations

Medical terminology

Job description

We are looking for a highly motivated and enthusiastic person, with recent administrative/secretarial experience, to join our Elderly Medicine Secretarial Team at York Hospital to provide support to the medical secretaries and their consultant teams.

Please note this vacancy is for a specific shift to cover service needs. Shifts are Thursday and Friday only, working hours 8am-4pm or 9am-5pm.

We are a welcoming, friendly, supportive, and inclusive team with a good work ethic. If you think you fit these criteria – read on…we look forward to hearing from you!

Excellent administration/secretarial skills and audio-typing skills are vital, A minimum of six months experience as well as a good understanding of customer relations since regular contact is required to deal with queries from patients, consultants, and GPs.

You will be responsible for typing clinical and administrative letters, answering telephone enquiries, general administration tasks, as well as covering the Medical Secretaries during periods of absence.

The successful candidate will be required to work well under pressure, with the ability to prioritise the demands of a busy office and manage their time and workload effectively.

You will also be required to work unsupervised and communicate with the Elderly Medicine Consultants on a regular basis. A good, accurate typing speed is essential, and a knowledge of medical terminology would be an advantage. You will work closely with clinical and non-clinical staff with a patient centric approach. Previous/current NHS experience would be an advantage.

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  
  

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Karen Wiley Job title: Service Manager Email address: [e-mail] Telephone number: 01904721598

Christine Sharp 01904 726185