Medical Secretary

Lincolnshire Partnership NHS Foundation Trust (LPFT NHS); Louth; On-site; GBP 26,000 - 30,000; Part time

Job summary

Join a forward-thinking healthcare provider as a Part-Time Medical Secretary in Louth. This role offers the chance to be an integral part of a dedicated team providing essential administrative support to clinicians. You'll be responsible for managing clinic letters, liaising with patients and staff, and ensuring smooth operations within a busy environment. With flexible working options and a commitment to professional development, this position is perfect for those looking to make a meaningful impact in healthcare while enjoying a supportive workplace culture. If you thrive in a dynamic setting and possess strong organisational skills, this opportunity is tailored for you.

Benefits

Flexible working

Professional development opportunities

Supportive work environment

Qualifications

• Previous administrative experience in a healthcare environment is valuable.
• Ability to manage and prioritise workload effectively.

Responsibilities

• Administration of clinic letters and documents.
• Supporting clinicians in outpatient clinics.

Skills

Organisational Skills

Communication Skills

Time Management

Customer Care

Adaptability

Education

GCSE in English Grade A-C or equivalent

RSA III Typing and Audio or equivalent

ECDL or equivalent

NVQ 4 Business Administration or equivalent

Tools

Microsoft Office Suite

Electronic Diary Management

Job description

Main area Adult Community Grade Band 4 Contract Permanent Hours

• Part time
• Flexible working

18.75 hours per week (18.75 HOURS PER WEEK) Job ref 274-11271-AC-A

Employer Lincolnshire Partnership NHS Foundation Trust Employer type NHS Site Windsor House Town Louth Salary £26,530 - £29,114 per annum Salary period Yearly Closing 09/02/2025 23:59

Medical Secretary

Band 4

Job overview

An opportunity has arisen for a Part-Time Medical Secretary to join Louth CMHT.

Our medical secretaries provide a highly valued service to the clinical team.

To provide an efficient audio, copy typing and word processing service, processing all in a timely, accurate and quality manner. Previous administrative experience in a healthcare environment would be valuable, along with good knowledge of using computer systems, especially spreadsheets, and organisation skills. You should be a team-player with excellent written and verbal communication skills, a good telephone manner, and good interpersonal skills with a flexible approach to duties.

The post-holder will need to be able to prioritise and organise their own workload. You need to be comfortable working in an ever-changing environment and be able to retain your focus on providing an excellent service to patients, staff, and external stakeholders such as referrers.

The post holder will be based at Windsor House with the expectation of travel to support Consultant outpatient Clinics on a regular basis.

The Post Holder will be offered regular management supervision and opportunities for continuing professional development within LPFT.

Main duties of the job

The Medical Secretaries work both independently and as a team. You will need to have the self-discipline and organisational skills to manage the work on your own. However, we encourage team working, where secretaries work together to share uneven workloads or to meet a deadline.

The primary duties of the role include:

• Administration of clinic letters and documents
• Supporting clinicians by completing the administration of outpatient clinics
• Liaising with patients, Consultants, and other members of staff
• To work as an integral part of the Louth CMHT Medical Secretaries Team

Working for our organisation

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism, and social care services in the county of Lincolnshire. Employing around 2,900 staff and serving a population of over 768,400, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high-quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this!

We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups, and are always looking at what more we can do to support our staff.

Whether you’re taking the first exciting steps in your career, itching for a new challenge, or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable, and brimming with everything you need to live a happy life.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person specification

Experience

• Ability to take and produce formal minutes of a variety of meetings in both face-to-face settings and remotely.
• Substantial experience in senior PA role and working with senior level staff including experience of using audio/copying typing.
• Experience of coordinating and delegating work and reviewing people's performance.
• Experience of people with mental health problems.
• Experience of working as part of a team in a busy office.
• Diary Management including electronic diary management.
• Previous experience in a medical or NHS setting.
• Customer Care CPA Overview.
• Knowledge of Mental Health Act.

Qualifications

• GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
• RSA III Typing and Audio or equivalent.
• ECDL or equivalent.
• NVQ 4 Business Administration or equivalent.
• AMSPAR.
• Medical Terminology Certificate or experience.
• Diploma in Medical Secretarial Studies.
• Shorthand skills.

Skills

• Excellent organisational skills.
• Ability to accept and manage change.
• Must be reliable and able to work under pressure and deadlines under own initiative.
• Good time management skills and able to prioritise workload.
• Approachable, adaptable, and flexible.
• Customer focused and self-motivated.
• Good communication skills ensuring that service users, staff, and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.

As an ethical recruiter, we will not pursue applications from red list countries as defined by the World Health Organisation. In order to pursue and apply for this role, you must have UK NHS experience.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.