Medical Secretary

Lincolnshire Partnership NHS Foundation Trust (LPFT NHS); Lincoln; On-site; GBP 24,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary to join their community mental health team in Lincoln. This permanent role offers an exciting opportunity to contribute to quality, recovery-based support for individuals facing severe mental health challenges. The ideal candidate will possess strong audio typing and organizational skills, ensuring accurate documentation and effective communication with clients and healthcare professionals. Join a compassionate and inclusive employer that values staff morale and offers flexible working options. This role is perfect for those looking to make a meaningful impact in the mental health sector.

Benefits

Flexible Working Options

Training Opportunities

Promotion Opportunities

Compassionate Employer

Qualifications

• Experience in producing medical correspondence and reports.
• Ability to manage workload and meet deadlines independently.

Responsibilities

• Produce high-quality medical correspondence and documents.
• Handle calls and face-to-face queries from clients and healthcare professionals.

Skills

Audio Typing

Word Processing

Communication Skills

Organizational Skills

Confidentiality Management

Education

High School Diploma or Equivalent

Tools

Computer Software for Reporting

Job description

Medical Secretary Role at Lincoln City Community Mental Health Team

We have an exciting opportunity for a permanent Medical Secretary position within our Lincoln City Community Mental Health Team.

We seek a motivated and enthusiastic Medical Secretary to join our dedicated community team in Lincoln.

Lincoln’s Adult Community Mental Health Services are committed to providing quality, recovery-based support to individuals with severe and enduring mental health challenges.

Note: We are unable to offer sponsorship for this role. Please include your visa type and expiry date in your application. Failure to do so will result in rejection.

Key Responsibilities

1. Produce accurate, high-quality medical correspondence, including letters, Mental Health Act reports, memoranda, and other documents, often of a non-routine nature, using audio/copying typing and word processing systems.
2. Develop and create reports using computer software.
3. Organise, prioritise, and co-ordinate workload independently to meet deadlines.
4. Handle incoming and outgoing calls politely and efficiently, including high-risk, abusive, threatening, and vulnerable clients and carers, maintaining strict confidentiality.
5. Record accurate messages and follow up appropriately.
6. Deal face-to-face with clients seeking information or assistance, managing interactions with occasionally hostile or aggressive individuals.
7. Address queries from patients, relatives, GPs, etc.

For a comprehensive list of duties, please see the full job description.

About Lincolnshire Partnership NHS Foundation Trust

We provide mental health, learning disability, autism, and social care services in Lincolnshire, employing around 2,900 staff to serve a population of over 768,400. Our trust has been rated as one of the best in England for mental health and learning disability services, with an 'outstanding' rating for being well-led and a 'good' overall score.

Our staff morale is high, and we are committed to supporting our diverse workforce through flexible working options, training, and promotion opportunities. We pride ourselves on being a compassionate and inclusive employer.

Whether starting your career, seeking new challenges, or looking for a family-friendly place to live, Lincolnshire offers a rewarding environment. Visit beinlincolnshire.com to learn more.

Contact

For further details or informal visits, contact:

• Name: Kim Taylor
• Job Title: LCCMHT Manager
• Email: [e-mail]
• Phone: [phone]