Medical Secretary

NHS; Guildford; On-site; GBP 27,000 - 31,000; Full time

Job summary

An exciting opportunity for a skilled medical secretary to join the Integrated Frailty Team at NHS. The role involves providing comprehensive secretarial services to consultants, managing workloads efficiently, and ensuring high-quality support in a clinical setting. Ideal candidates will have relevant qualifications and experience, along with excellent communication skills.

Benefits

Comprehensive health and wellbeing program

Commitment to professional development

Investment in physical environment and new equipment

Qualifications

• Medical secretarial qualification required.
• Experience in a hospital or clinical setting preferred.
• Ability to prioritise workload and adapt to changing priorities.

Responsibilities

• Provide full range of medical secretarial services to consultants.
• Manage own workload and ensure smooth office operations.
• Deliver patient-focused service in all dealings with patients and staff.

Skills

Excellent verbal communication

Interpersonal skills

Advanced keyboard skills

Audio typing skills

Knowledge of medical terminology

Education

Good general standard of education to GCSE level or equivalent including English

RSA II or equivalent in word processing/audio typing

RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Tools

Trust Patient Administration System (Cerner)

Word

Email

Databases such as ICE

Job description

An exciting opportunity has arisen within the Integrated Frailty Team for a highly skilled secretary to join our administrative team. We are seeking individuals with medical secretarial experience, ideally in a hospital or clinical setting, who can effectively work both within a team and independently. As part of our dynamic team, you will play a key role in supporting both administrative and clinical staff, ensuring smooth day-to-day operations.

Our administrative team is integral to delivering an exceptional patient experience. We recognise and value the contribution of our administrative staff and invest in their growth and development.

If you are enthusiastic, motivated, and committed to providing high-quality secretarial and administrative support, we would love to hear from you!

Main duties of the job

To provide a full range of medical secretarial services to consultants and their team within the Integrated Frailty SBU both at Milford Community Hospital and the acute trust Royal Surrey Hospital.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined-up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere, and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) has given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trust's normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

Manage own workload, demonstrate efficient organisation, and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultants' practice and their team. To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient-focused service in all dealings with patients and staff across the hospital and system.

Person Specification

Qualifications

• Good general standard of education to GCSE level or equivalent including English
• RSA II or equivalent in word processing/audio typing
• RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent

Knowledge

• Ability to prioritise workload and adapt effectively to changing priorities
• Effective filing systems
• Excellent verbal communication and interpersonal skills
• Excellent telephone manner
• Excellent spelling and grammar
• Working knowledge of the Trust Patient Administration System (Cerner)
• Advanced keyboard and audio typing skills
• Working knowledge of Word, email, internet, and data bases such as ICE
• Knowledge of basic anatomy and physiology
• Broad knowledge of medical terminology
• Detailed knowledge of patient pathways and advanced medical terminology in own area
• Knowledge of NHS priorities, guidelines, and targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a disclosure check will be required.

Salary: £27,857 to £30,570 per annum (including high cost area supplements)