Medical Secretary

Spire Healthcare Ltd; Farnham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Medical Secretary for their Farnham location. The role involves managing patient appointments, handling queries, and ensuring documentation is accurately maintained. Ideal candidates will have previous experience in a similar role and possess excellent communication skills. Join a supportive team dedicated to high-quality patient care.

Benefits

Work-life balance

Ongoing development

Employee support

Qualifications

• Previous experience as a Medical Secretary or Secretary/PA.
• Ability to manage a workload in a fast-paced environment.

Responsibilities

• Answer telephone queries and arrange new patient appointments.
• Type clinic letters and discharge summaries from Consultants.
• Maintain patient records securely in accordance with Hospital Policy.

Skills

Communication

Customer Service

Audio Typing

IT Proficiency

Tools

MS Office

Job description

Medical Secretary | Administration | Spire Clare Park | Full time | Farnham

Spire Clare Park Hospital is seeking a Medical Secretary to join our team. Located in Farnham, our hospital offers a range of surgical specialties including Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology, and ENT. Recently rated as 'Good' by the CQC, we are committed to providing high-quality care.

Duties and Responsibilities:

1. Answer telephone queries and refer to Consultants as necessary. Arrange new patient appointments and register them using our in-house database, Practice Manager and SAP.
2. Provide new patients with information regarding potential hospital and consultant fees.
3. Type clinic letters using digital or audio tape dictation from Consultants, and arrange follow-up appointments using paper diaries, transitioning to an electronic system in the future.
4. Assist with clinic preparations, chase results, and ensure clinics are complete and ready for the next Consultant clinic day. Update and amend future clinics as needed.
5. Chase patient results to ensure they are ready for review by the consultant prior to or at the next appointment.
6. Type discharge summaries dictated by Consultants.
7. Produce medical reports for insurance purposes to approve treatments.
8. Maintain patient records securely in accordance with Hospital Policy and data protection laws.

Candidate Requirements:

• Previous experience as a Medical Secretary or Secretary/PA.
• Experience in a similar role providing high-quality customer service.
• Excellent communication and customer service skills.
• Ability to manage a workload in a fast-paced environment.
• Strong audio typing skills.
• Proficient in IT, particularly MS Office.
• Must be a car driver.

We support our employees' well-being through work-life balance, ongoing development, support, and rewards.

For more information or an informal chat about career opportunities at Spire, please contact us.

Spire Healthcare is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture. Our people are our strength—dedication, warmth, and pursuit of excellence set us apart.

Closing date: We reserve the right to close the vacancy early once sufficient applications are received to streamline the recruitment process.