Medical Secretary

TN United Kingdom; Farnham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider in Farnham is looking for a Medical Secretary to join their team. The role involves managing patient appointments, typing clinic letters, and providing excellent customer service. Ideal candidates will have prior experience in a similar role and strong communication skills. Join a supportive environment focused on employee well-being and development.

Benefits

Work-life balance

Ongoing development

Qualifications

• Previous experience as a Medical Secretary or similar role.
• Ability to manage a busy workload in a fast-paced environment.

Responsibilities

• Answer telephone queries and arrange new patient appointments.
• Type clinic letters and discharge summaries from dictation.
• Maintain patient records securely in accordance with policies.

Skills

Customer Service

Communication

Audio Typing

IT Literacy

Tools

MS Office

Job description

Medical Secretary | Administration | Spire Clare Park | Full time | Farnham

Spire Clare Park Hospital is seeking a Medical Secretary to join our team. Located in Farnham, our hospital offers a range of surgical specialties including Orthopaedics, General Surgery, Cosmetics, Urology, Dermatology, and ENT. We are proud to have recently been rated as 'good' by the CQC.

Responsibilities:

1. Answer telephone queries and refer to Consultants as necessary. Arrange new patient appointments and register them using our in-house database with Practice Manager and SAP.
2. Provide new patients with information regarding their appointments, including potential hospital and consultant fees.
3. Type clinic letters from digital or audio dictation promptly, and arrange follow-up appointments, initially using paper diaries, transitioning to electronic systems.
4. Assist in preparing for future clinics, chase results, and ensure clinics are complete and ready for the next day.
5. Chase patient results and ensure they are available for review prior to or during appointments.
6. Type discharge summaries dictated by Consultants.
7. Produce medical reports for insurance purposes as needed.
8. Maintain patient records securely in accordance with hospital policies and data protection laws.

Candidate Requirements:

• Previous experience as a Medical Secretary or in a similar secretary/PA role.
• Experience in providing high-quality customer service.
• Excellent communication and customer service skills.
• Ability to manage a busy workload in a fast-paced environment.
• Strong audio typing skills.
• Proficiency in MS Office and IT literacy.
• Must be a car driver.

We are committed to supporting our employees' well-being through work-life balance, ongoing development, and rewards. For more information or an informal discussion about career opportunities at Spire, please contact us.

Spire Healthcare is an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive culture. Our people are our strength, and their dedication and excellence set us apart.

Closing date: We reserve the right to close the vacancy early once a sufficient number of applications have been received.