Medical Secretary

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking a Medical Secretary to support the Maxillofacial department with comprehensive administrative and secretarial duties. The role includes managing patient data, appointments, transcription, and reporting to enable robust clinical and business processes.

The post requires NHS experience, attention to detail, and excellent communication skills. A non sponsorship status applies; the closing date is 08 November 2026 with shortlisting from

Qualifications

• Experience of working face to face and/or telephone contact with the general public.
• Experience of working in NHS.
• Proficient in literacy, numeracy, and data handling.
• Excellent keyboard skills and ability to produce accurate documents.

Responsibilities

• Provide secretarial/administrative support within the Maxillofacial department.
• Validate patient data and book appointments; transcribe audio and prepare letters/reports.
• Process minutes of meetings and support with data collection and entry.
• Liaise with clinicians, service managers and other staff to ensure smooth patient pathways.

Skills

Literacy and numeracy

Excellent keyboard skills

Verbal and written communication

Attention to detail

Education

GCSE level

Shorthand

RSA III typing

Tools

MS Office Suite (Excel, PowerPoint)

EPR / Patient Admin System

Job description

Bradford Teaching Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 08 November 2026

Shortlisting to take place after closing date: commencing 09.11.26

Interview expected to take place in the week following shortlisting: commencing 16.11.26

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

The job holder will be responsible for the provision of a comprehensive administrative and secretarial service within Maxillofacial department.

The job holder will work as part of the secretarial team to ensure that patient related data held within the Trust is accurate and complete to enable reliable and robust reporting to support clinical and business processes.

Responsible for the provision of a range of secretarial and administrative duties related to patient pathway management, including validating patient data, booking patients for appointments, audio transcription and word processing of clinical letters, production of reports and other correspondence as required by the team.

Main duties of the job

Supports the Senior Medical Secretary in ensuring that the provision of a secretarial service within the relevant clinical specialities is both effective and efficient and utilises all available resource.

With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.The job holder will involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job responsibilities

Providing secretarial/administrative support to a typing, scanning, photocopying, opening and distributing mail as appropriate. Have a detailed understanding of the Trusts Access Policy and other National/Local targets ie. Cancer, RTT, and works to the standard operating procedures developed to support patient pathways.As required to process patients onto EPR for Local Anaesthetic procedures and book patients onto Galaxy at the request of Senior Medical Secretarys. Validate data regarding patient pathways to ensure PTLs are updated on a weekly basis. Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary. To audio type, clinical letters and process minutes of meetings as required. Assist with any data collection and entry required. Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary. To ensure that EPR is updated with patient data when received from patients. Maintain efficient office systems. To ensure accuracy when administering relevant IT systems. The systems will include EPR and/or other local IT systems. Works in close liaison with the Senior Medical Secretary and other secretaries and administrative team to assist in the smooth running of the Medical Teams secretarial and administrative service. Works to the SOPs developed to support patient pathways. The job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realised. The jobholder will support the Medical Team in implementing new ways of working, revised operating procedures and policies alongside general improvements to processes and practice. Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.

Person Specification

Experience

• Experience of working face to face and/or telephone contact with the general public
• Experience of working in NHS

Skills

• Literacy and Numeracy skills
• Excellent keyboard skills
• Excellent verbal and written communication skills
• Ability to achieve thoroughness and accuracy when accomplishing a task

Knowledge

• Understanding of Information Governance and Confidentiality.
• Knowledge and understanding of Microsoft Office packages, including use of Excel and Power-point, internet, e-mail etc...
• Knowledge of EPR or other Patient Administration System
• Medical Terminology

Qualifications

• Educated to GCSE standard*
• Shorthand
• RSA III or equivalent typing/word processing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bradford Teaching Hospitals NHS Foundation Trust