Medical Secretary

NHS; Devizes; On-site; GBP 22,000 - 30,000; Full time

Job summary

NHS is seeking a full-time or part-time Medical Secretary to join their administrative team. Responsibilities include managing referrals, ensuring data security, and providing comprehensive clerical support to clinicians. The ideal candidate will be IT literate, possess excellent communication skills, and work effectively in a team.

Qualifications

• Experience in an administrative role is preferable.
• Knowledge of Windows and MS Office is essential.
• Experience in a healthcare environment would be advantageous.

Responsibilities

• Provide clerical support for clinicians including handling referrals.
• Maintain confidentiality of patient information according to policy.
• Assist in promoting health, safety, and security in the workplace.

Skills

Good verbal and written communication skills

IT literate

Knowledge of data security requirements

Flexibility

Tools

Windows

MS Office

Systm One

Job description

The Lansdowne Surgery are looking for a FTE Medical Secretary to join our administrative team and provide clerical support for our clinicians. Typical workload will consist of E-RS referrals, community referrals, Non-NHS administration work (where needed) and communication with other healthcare providers.

The role can be as a FTE or as a job share between two part time applicants, we are interested in hearing from all.

Main duties of the job

Sound knowledge of Windows and MS Office

Awareness of data security requirements

IT literate

Good verbal and written communication skills

Flexible approach, team player, good sense of humour

Knowledge of Systm One would be an advantage

About us

The Lansdowne Surgery services approx. 7,000 patients in the Devizes and surrounding villages area. We work closely with other practices in our PCN to deliver a innovative and first of its kind, purpose built Urgent Care Centre delivering exceptional same-day care. The Lansdowne Surgery comprises of 4 GP Partners, each with their own patients lists with a strong focus on contiunity and 'Family GP' practice.

Job responsibilities

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Job Types: Full-time, Part-time, Permanent

Person Specification

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.