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Medical Secretary
NHS
Weston-super-Mare
On-site
GBP 24,000 - 27,000
Full time
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Job summary
Join the Paediatric Community Team with NHS as a Secretary, supporting essential administrative functions. This role involves managing diaries, queries, and providing organizational support to clinical staff. Ideal candidates will have proven secretarial experience, RSA III typing, and effective interpersonal skills. Enjoy excellent benefits including generous leave and participation in the NHS Pension Scheme.
Benefits
Qualifications
- Previous secretarial experience and diary management.
- Experience in a healthcare setting.
- Ability to deal with confidential information.
Responsibilities
- Provide secretarial support for clinical and secretarial teams.
- Organize meetings and manage queries from families.
- Maintain accurate records in accordance with policies.
Skills
Education
Job description
To provide a comprehensive secretarial service to the Paediatric Community Team for North Somerset.
To act as an effective link across NHS staff, other departments, GPs, general public and other relevant bodies.
Secretarial support for clinical and secretarial team.
Photocoping/Scanning and other administrative duties.
Audio/copying typing of letters, reports and correspondence.
Organise various meetings as requested by clinical staff.
Requesting and chasing test results.
Act as point of contact between parents, professionals and clinicians, dealing with queries via telephone, email and face to face.
Ensure pending lists are maintained in accordance with patient access policy.
To ensure all clerical activity is recorded accurately for activity purposes in a timely manner.
Ensure effective diary systems are in place, updated and maintained.
To be an effective team member and raised concerns to manager.
To assist in training new members of staff.
To cover reception as needed.
To adhere to high standard of confidentiality and data protection.
To follow the health and safety act and adhere to other policies.
To undertake training as and when necessary.
To work across Community Paediatric sites across Bristol North Somerset and South Glos.
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
- Excellent interpersonal skills via telephone and face to face, with a variety of colleagues, carers / parents, professionals / agencies both internal and external e.g. consultants, GPs, health visitors, school health nurses, education, social services, multi-disciplinary team.
- Experience of working as part of a team and ability to plan activities of own role.
- Attention to detail to be able to complete tasks accurately and efficiently
- Good organisational/prioritization skills, being able to meet deadlines as well as carry out day to day activities of role.
- Good oral and written communication skills e.g. ensuring messages are relayed and written down accurately.
- Awareness of policies and procedures regarding confidentiality and data protection and ensure that these are adhered to with regard to patient records and information requested over the telephone.
- To have the ability to work under pressure.
- To be able to deal with patient queries in a professional, polite, sensitive and understanding manner.
- To be able to promote good working relationships with secretarial colleagues and clinical staff.
- Ability to work across sites in the wider BNSSG area.
- RSA III typing qualification or equivalent
- Previous secretarial experience dealing with telephone enquiries, correspondence, office administration and diary management
- Previous experience of typing documents containing specialized terminology
- Experience and understanding of dealing with sensitive and confidential information
- Previous experience of working in a healthcare setting
- Experience of patient booking system ie EMIS
- Ability to take minutes
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a yearper annum, pro rata
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