Medical Secretary

The Methodist Church in Britain; King's Lynn; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Grimston Medical Centre in King’s Lynn is seeking a part-time medical secretary to support its General Practice team. The role focuses on processing referrals, typing letters and reports, liaising with hospitals and community services, and handling coding, scanning and information requests.

Responsibilities include managing referrals via e-RS, MS Office tasks, and maintaining patient records with SNOMED CT codes, while ensuring GDPR compliance and high accuracy.

Formación

• GCSE grade C/4 or above in English and Maths.
• Experience as medical secretary or senior administrator, preferably NHS or clinical setting.
• Experience using the electronic referral system (e-RS).
• Proven ability to manage a busy workload, meet tight deadlines and work independently.

Responsabilidades

• Type letters, reports and related documents within referral timescales.
• Process referrals using the electronic referral system (e-RS).
• Liaise with hospitals and community services to keep referrals moving.
• Manage enquiries, administrative queries and incoming calls.
• Process incoming letters, emails and messages promptly.
• Scan documents into patients' healthcare records.
• Carry out clinical system searches as requested.
• Process requests for information such as SARs, insurance and solicitors letters, and DVLA forms.
• Input and code SNOMED CT data on the clinical system.
• Produce meeting agendas and record minutes.
• Maintain an accurate referrals database.
• Support clinical and administrative staff with general tasks.

Conocimientos

Medical audio-typing

Microsoft Office

Medical terminology

Verbal & written communication

GDPR knowledge

Attention to detail

Prioritising workload

Educación

GCSE English & Maths

Herramientas

e-RS system

SystmOne

Lexacom

Descripción del empleo

Grimston Medical Centre, a practice with around 5,300 patients, is recruiting a part-time medical secretary to support its general practice team. The post centres on processing patient referrals, typing letters and reports, and liaising with hospitals and community services, alongside coding, scanning and handling information requests. The role runs 35 hours a week, Monday to Friday, in a teaching practice that hosts GP registrars and university students. Medical audio-typing, e-RS experience and a sound grasp of medical terminology are essential.

What the job involves

• Type letters, reports and related documents within referral timescales
• Process referrals using the electronic referral system (e-RS)
• Liaise with hospitals and community services to keep referrals moving
• Manage enquiries, administrative queries and incoming calls
• Process incoming letters, emails and messages promptly
• Scan documents into patients' healthcare records
• Carry out clinical system searches as requested
• Process requests for information such as SARs, insurance and solicitors letters, and DVLA forms
• Input and code SNOMED CT data on the clinical system
• Produce meeting agendas and record minutes
• Maintain an accurate referrals database
• Support clinical and administrative staff with general tasks

Qualifications

• GCSE grade C/4 or above in English and Maths

Experience

• Previous experience as a medical secretary or senior administrator, preferably in the NHS or a clinical setting
• Experience using the electronic referral system (e-RS)
• Proven ability to manage a busy workload, meet tight deadlines and work independently

Skills & knowledge

• Proficient in medical audio-typing and medical terminology
• Advanced Microsoft Office skills (Word, Excel, Outlook) and general IT literacy
• Exceptional verbal and written communication skills
• Thorough understanding of GDPR and patient confidentiality
• Strong attention to detail and accuracy
• Able to work under pressure and prioritise workload

Other

• Excellent organisational and multitasking skills
• Strong work ethic and commitment to deadlines
• Able to work independently and as part of a team

Nice to have

• Experience using SystmOne
• Experience using Lexacom
• Experience of working within the NHS
• Medical background
• Familiarity with SNOMED CT coding
• Experience processing SARs and insurance or legal reports
• Basic understanding of safeguarding protocols and clinical governance
• Experience of digital typing