Medical Secretary

NHS National Services Scotland; Airdrie; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual Leave 35 days

NHS pension scheme

Incremental salary progression

Paid sick leave

Job summary

NHS Lanarkshire is seeking an experienced secretarial/administrative professional to provide a comprehensive service to a range of physicians and specialists. The role focuses on audiotyping, result management, and efficient handling of inquiries in a busy clinical setting.

You will require an appropriate secretarial qualification or equivalent experience, with strong keyboard skills and proficiency in common software systems.

Qualifications

• HNC/SVQ III in Secretarial Studies/Business Administration or equivalent experience.
• Understanding of a range of work procedures, some non-routine needing intermediate knowledge.
• Knowledge of secretarial procedures including advanced keyboard skills.
• Proficient in use of software systems.

Responsibilities

• Provide high quality secretarial and administrative service for Consultant/Associate Specialist and team to ensure efficiency in patient care.
• Audiotyping (touch-typing, shorthand typing) of clinical correspondence within agreed timescales.
• Maintain a pending system for all results and ensure they are seen by the appropriate consultants.
• Deal with telephone and face-to-face inquiries from staff, patients and carers, providing information and prioritising queries.

Skills

Secretarial skills

Audiotyping

Software proficiency

Understanding of procedures

Education

HNC/SVQ III in Secretarial Studies/Business Administration or equivalent

Tools

Microsoft Office

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide a comprehensive secretarial and administrative service to a Physician/General Surgeon/Dental Consultant, Nurse Specialist or group of Physicians/Surgeons/Dental Consultants, Associate Specialists, Nurse Specialist and PAM Specialists.

In this key role, you will:

• Provide a high quality secretarial and administrative service for the Consultant/Associate Specialist, Nurse Specialist Teams, PAM Practitioner to ensure efficiency in patient care.


• Responsible for the audiotyping (touch-typing, shorthand typing) of clinical correspondence, ensuring these are typed within agreed timescales.


• Responsible for maintaining a pending system for all results and ensuring these are seen by the appropriate consultants.


• Deal with telephone and face to face inquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.

What You'll Bring

• HNC/SVQ lll in Secretarial Studies/Business Administration or equivalent experience.


• Understanding of a range of work procedures, some of which are non routine requiring an intermediate level of theoretical knowledge.


• Knowledge of the range of secretarial procedures which includes advanced keyboard skills.


• Proficient in use of software systems.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays


• Generous NHS pension scheme


• Annual incremental salary progression


• Paid sick leave increasing with length of service


• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Carol Dickson, Operational Admin Manager via [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Nicole Hetherington, Recruitment Administrator on [e-mail]

Interested?

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date.