Medical Receptionist - Fast-Paced GP Practice, Flexible Hours

NHS Scotland; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Job summary

Lightburn Medical Centre in Glasgow is seeking a competent, reliable receptionist to join our small, busy team. You will handle patient contact at reception and by phone, manage the appointment book, and support a busy GP practice with a range of administrative tasks.

Experience in an administrative role and strong customer service skills are advantageous; training will be provided for EMIS, DOCMAN and Microsoft Office.

Qualifications

• Experience in an administrative role is advantageous.
• Excellent communication and customer service skills are essential.
• Good computer literacy with ability to learn practice systems.

Responsibilities

• Deal with patients at reception and by telephone.
• Manage the appointment book and signpost patients to services.
• Process prescriptions, mail and other administrative tasks as required.
• File results and support other administrative duties as needed.

Skills

Communication skills

Customer service

Computer literate

EMIS

DOCMAN

Microsoft Office

Tools

EMIS

DOCMAN

Microsoft Office

Job description

Lightburn Medical Centre in Glasgow is seeking a competent, reliable receptionist to join our small, busy team. You will handle patient contact at reception and by phone, manage the appointment book, and support a busy GP practice with a range of administrative tasks.

Experience in an administrative role and strong customer service skills are advantageous; training will be provided for EMIS, DOCMAN and Microsoft Office.