Medical Receptionist | Suttons Medical Group

Lincolnshire LMC Ltd; South Holland; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

The Suttons Medical Group in the United Kingdom is seeking a friendly Medical Receptionist to join our welcoming GP practice. As the first point of contact, you will create a calm, helpful atmosphere for patients arriving in person or calling by phone.

You will handle appointments and inquiries, support registrations and admin requests, and maintain accurate records while working closely with GPs and nurses. Full training is provided and experience in healthcare is desirable.

Qualifications

• Experience in a front-of-house or healthcare reception is desirable but not required.
• Full training provided for the right candidate.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage appointments and respond to patient inquiries.
• Answer calls and direct to the appropriate staff.
• Process registrations, prescriptions and admin requests.
• Maintain accurate patient records and documentation.
• Support smooth day-to-day practice operations.
• Collaborate with GPs, nurses and the wider team.

Skills

Excellent communication skills

Customer service oriented

Friendly and professional demeanor

Strong organisational skills

IT literacy

Job description

Join Our Friendly Front-of-House Team at The Suttons Medical Group

Are you a people person who enjoys helping others and making a positive first impression?

At The Suttons Medical Group, we’re looking for a warm, professional and enthusiastic Medical Receptionist to join our welcoming team. As the first point of contact for our patients, you’ll play a vital role in creating a positive experience for everyone who walks through our doors or contacts us by phone.

This is a rewarding opportunity to be part of a supportive GP practice where your contribution truly matters, and every day brings something different.

What You’ll Be Doing

• Greeting patients and visitors with a warm and professional manner
• Managing appointments and patient enquiries
• Handling incoming telephone calls and directing them appropriately
• Processing registrations, prescriptions and administrative requests
• Maintaining accurate patient records
• Supporting the smooth day-to-day running of the practice
• Working closely with GPs, nurses and the wider practice team

What We’re Looking For

We’re seeking someone who:

• Has excellent communication and customer service skills
• Is friendly, approachable and compassionate
• Enjoys working with people and helping others
• Has strong organisational and administrative abilities
• Can remain calm and professional in a busy environment
• Has good IT skills and attention to detail
• Previous reception or healthcare experience is desirable but not essential, as full training will be provided for the right candidate

Why Join Us?

Be part of a caring and supportive team

Make a real difference to patients every day

Enjoy a varied and rewarding role

Develop your skills within a respected and community-focused GP practice

Work in an environment where you’ll be valued and supported

Competitive and dependent on experience

Interested?

If you’d like to find out more, we’d love to hear from you.

Come and Join Us

At The Suttons Medical Group, we know that a friendly welcome can make all the difference. If you’re passionate about helping people and would like to work within a team that genuinely cares about its patients and each other, we’d be delighted to hear from you.

Be the welcoming face of our practice and help us continue delivering exceptional care to our community.

If you are interested, please contact Suzanne Hurst - [e-mail], 01406 362081 ext 223