Medical Receptionist - Patient Access & Scheduling

NHS Jobs; Axbridge; On-site; GBP 21,000 - 32,000; Full time

Job summary

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a proactive receptionist to join a busy GP practice. You will welcome patients, handle general enquiries and explain procedures, while booking new and follow-up appointments in our clinical system.

Full training on our policies and procedures will be provided. You will support smooth front-desk operations and ensure accurate record keeping and patient service delivery in a compassionate, professional environment.

Responsibilities

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Use our clinical system (training provided) to update patient records as necessary following all our policies and procedures.

Job description

University Hospitals Bristol and Weston NHS Foundation Trust is seeking a proactive receptionist to join a busy GP practice. You will welcome patients, handle general enquiries and explain procedures, while booking new and follow-up appointments in our clinical system.

Full training on our policies and procedures will be provided. You will support smooth front-desk operations and ensure accurate record keeping and patient service delivery in a compassionate, professional environment.