Medical Receptionist | London Clinics + Free GP Appointments

London Doctors Clinic; Greater London; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A private healthcare provider in the UK is looking for a compassionate and confident Medical Receptionist to join their customer service team. The role involves being the first point of contact for patients, providing a welcoming experience, and managing administrative tasks. Essential skills include customer service and IT literacy, as well as the ability to multitask. Benefits include enhanced leave, career progression, and access to healthcare discounts.

Benefits

Enhanced annual leave entitlement

Free GP appointments

Discounted GP appointments for friends & family

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in a customer service and/or administrative setting is essential.
• Ability to communicate effectively with patients on different platforms.
• Must manage patient information securely in accordance with GDPR.

Responsibilities

• Provide excellent customer service and a warm welcome to patients.
• Complete administrative tasks required for clinic operations.
• Handle billing queries and process patient payments.

Skills

Customer service skills

Excellent IT literacy

Organizational skills

Multitasking capability

Job description

A private healthcare provider in the UK is looking for a compassionate and confident Medical Receptionist to join their customer service team. The role involves being the first point of contact for patients, providing a welcoming experience, and managing administrative tasks. Essential skills include customer service and IT literacy, as well as the ability to multitask. Benefits include enhanced leave, career progression, and access to healthcare discounts.