Medical Receptionist - Fast-Paced Clinic (Maternity Cover)

The Ross Practice; Harlow; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Ross Practice in the United Kingdom is seeking a Medical Receptionist to join our friendly team on a maternity cover basis, with the aim of a permanent position for the right candidate.

You will handle telephone calls, manage digital enquiries, support triage processes, navigate care pathways, and perform general administrative tasks including registration. A team-focused attitude and ability to work under pressure are essential.

Qualifications

• Excellent customer service skills.
• Able to work well in a team and under pressure.
• Experience in general practice is desirable but not essential.

Responsibilities

• Handling telephone calls
• Digital enquiries from patients including working closely with our Triage Doctor
• Care navigation
• Administrative duties
• Registration processing

Skills

Customer service

Phone handling

Team player

Communication

Job description

The Ross Practice in the United Kingdom is seeking a Medical Receptionist to join our friendly team on a maternity cover basis, with the aim of a permanent position for the right candidate.

You will handle telephone calls, manage digital enquiries, support triage processes, navigate care pathways, and perform general administrative tasks including registration. A team-focused attitude and ability to work under pressure are essential.