Medical Receptionist / Administrator

Abbeyview Surgery; Crowland; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

NHS Pension

Generous annual leave

Job summary

Abbeyview Surgery in Crowland, Lincolnshire, is seeking a motivated Medical Receptionist to provide front of house support and administrative assistance to our clinicians.

You will greet patients, book appointments, check-in, update records, manage emails, and help maintain a welcoming, efficient practice. Experience in medical reception is preferred; flexibility with hours may be required.

Qualifications

• Experience in reception/administrative position is essential.
• Experience in a medical environment is preferred but not essential.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and manage the appointment calendar
• Check-in patients
• Maintain patient records and update information as necessary
• Handle incoming and outgoing emails
• Ensure the waiting area is clean and organized

Skills

Front of house

Reception

Customer service

Excellent communication

Organisational skills

Multitasking

Data entry accuracy

Office equipment proficiency

Job description

** Previous applicants need not reapply **

Abbeyview Surgery is a GP Surgery in rural Lincolnshire serving circa 9300 patients. We have a diverse, friendly team that work hard to provide the best quality care to our Practice population.

Main duties of the job

Providing front of house support to patients and various administrative support to our team of clinicians, as needed from time to time. this will include some administrative duties outside of reception duties. Experience within a reception/administrative position is essential.

About us

Abbeyview Surgery has a diverse team which includes Doctors, ANP's, Paramedics, Diabetes Specialists, Clinical Pharmacists and a hard working Reception, Dispensary and Administrative team set in the picturesque town of Crowland.

Job responsibilities

Job summary

Medical Receptionist

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments and manage the appointment calendar
• Check-in patients
• Maintain patient records and update information as necessary
• Handle incoming and outgoing emails
• Ensure the waiting area is clean and organized

Main duties of the job

• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Attention to detail and accuracy in data entry
• Proficiency in using office equipment such as computers, printers and scanners
• Ability to maintain patient confidentiality

Overview of your organisation

If you are a motivated individual with excellent customer service skills, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced medical practice.

Experience

• Previous experience of working in a medical environment is preferred, but not essential.
• It would also be helpful to be flexible with working hours from time to time.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

• £12.21 an hour
• NHS Pension
• Generous annual leave