Medical Receptionist & Admin Support Specialist

Access Further Education Ltd; Sefton; Hybrid; GBP 18,000 - 21,000; Full time

Job summary

North Park Health Centre is seeking a motivated Medical Receptionist to support the smooth day-to-day running of the Practice as part of a quality improvement programme. The successful candidate will have experience with the general public, excellent communication, and be smart, polite and confident.

You will manage a busy switchboard, book appointments, greet patients, handle referrals, and carry out general admin. Informal visits to the Practice are welcome.

Qualifications

• Experience of working with the general public
• Excellent communication skills
• Smart, polite and confident

Responsibilities

• Answer a busy switchboard with courtesy and sensitivity; document and redirect calls as needed
• Book, amend and cancel appointments; search appointment systems for suitable slots
• Greet patients and visitors to the practice
• Provide non-clinical information to patients and families
• Process patient referrals with GPs and medical staff
• Ensure repeat prescriptions are actioned per policy
• General office administration: scanning, outbound calls, electronic filing and faxing
• Maintain professional liaison with team and uphold high customer service standards

Job description

North Park Health Centre is seeking a motivated Medical Receptionist to support the smooth day-to-day running of the Practice as part of a quality improvement programme. The successful candidate will have experience with the general public, excellent communication, and be smart, polite and confident.

You will manage a busy switchboard, book appointments, greet patients, handle referrals, and carry out general admin. Informal visits to the Practice are welcome.