Medical Receptionist (Part-time 17 hours)

NHS Scotland; Glasgow; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

NHS Scotland, an urban practice in Glasgow, is seeking a competent receptionist to join our friendly team. The role is 17 hours per week, typically Monday morning and Wednesday to Friday afternoons, and involves welcoming patients and handling front-desk duties.

You should have excellent communication, strong customer focus, and basic computer literacy. Familiarity with EMIS and Docman is helpful, though full training will be provided.

Qualifications

• Excellent communication skills and customer-focused approach.
• Basic computer literacy is required.
• Experience in a medical practice is preferred but training is provided.
• Knowledge of EMIS and Docman is advantageous.

Responsibilities

• Assist in front-desk reception and greet patients.
• Answer phones and handle administrative tasks.
• Cover holidays or absence in a small team.
• Work as part of an urban practice team.

Skills

Excellent communication skills

Customer focus

Basic computer literacy

Initiative

Team player

Work under pressure

Tools

EMIS

Docman

Job description

Our friendly, supportive and hard working practice is now looking for a competent, reliable and resilient person to complete our established team of receptionists.

You should have excellent communication skills, a high degree of customer focus, and basic computer literacy. Experience within a medical practice with knowledge of EMIS and Docman would be an advantage, but is not essential as full training will be provided to the right candidate.

Your ability to use your initiative, work under pressure and be an effective part of a small team is essential. Flexibility is required to assist in covering holidays or other absence.

17hrs per week (usually Monday morning and Wednesday – Friday afternoons)

Please note that only applicants who have been selected for interview will be contacted.

- Urban Practice