Medical Receptionist & Admin Coordinator

The Methodist Church in Britain; London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Lunch break

NHS Pension

DBS check

20 days annual leave

On-site parking

Training and development

Résumé du poste

Fernlea Surgery in London is recruiting a medical receptionist and administrator to join the medical administration team, combining front-of-house patient contact with back-office tasks such as updating EMIS records and handling recalls.

The role involves booking appointments, processing correspondence and supporting clinicians, with weekday shifts from 8am to 6:30pm. GCSE English and Maths (grade C/4 or above) are essential.

Qualifications

• GCSEs or equivalent in English and Maths at grade C/4 or above.
• Demonstrable numeracy and literacy skills, reading, writing and spelling.
• Experience handling confidential information and applying information governance.

Responsabilités

• Handle patient contact face to face and by telephone, prioritising urgent or sensitive enquiries.
• Book appointments, recalls and follow-ups on the computerised system.
• Maintain patient records on EMIS, including coding, scanning and filing.
• Monitor emails, electronic tasks and workflow requests independently.
• Carry out searches, audits, recalls and administrative reporting.
• Type letters, reports and referrals, and manage clinical documents.

Connaissances

Accurate administration

Prioritising workload

Confidential information

IT skills

Communication

Teamwork

Formation

GCSE English and Maths (C/4)

Outils

EMIS

Description du poste

Fernlea Surgery in London is recruiting a medical receptionist and administrator to join the medical administration team, combining front-of-house patient contact with back-office tasks such as updating EMIS records and handling recalls.

The role involves booking appointments, processing correspondence and supporting clinicians, with weekday shifts from 8am to 6:30pm. GCSE English and Maths (grade C/4 or above) are essential.