Medical Receptionist & EMIS Records Coordinator

NHS Jobs; Wembley; Presencial; GBP 22.000 - 26.000; Jornada completa

Descripción de la vacante

NHS Jobs is seeking an Administrator/Receptionist to join a busy GP practice. The role involves handling patient queries, managing appointments, and supporting the clinical team with day-to-day tasks using EMIS for patient records.

You will scan, upload and correctly allocate documents, respond to requests from patients and staff, maintain a clean reception area, and ensure smooth running of front-desk operations in a collaborative NHS environment.

Responsabilidades

• Receive and process correspondence from hospitals, external healthcare providers, and other agencies.
• Scan and upload documents onto the EMIS clinical system, ensuring accurate patient record management.
• Review and allocate documents within EMIS, forwarding them to the relevant clinician for review and action.
• Initiate and respond to requests from patients, practice staff, and external healthcare agencies in a professional and timely manner.
• Photocopy and prepare documentation as required by clinicians and practice staff.
• Provide cover for colleagues during periods of absence to ensure continuity of service.
• Accurately input patient information and updates into EMIS where required.
• Manage and resolve patient queries efficiently, escalating issues where appropriate.
• Maintain a clean, organised, and efficient reception environment at all times.
• Support the clinical team with day-to-day operational tasks as required.
• Complete tasks relating to patient results, correspondence, and clinical letters where appropriate.
• Demonstrate flexibility and adaptability in managing changing workloads and priorities to ensure the smooth operation of the practice.
• Use EMIS and other digital systems effectively for patient record management, appointment scheduling, and internal communication.

Descripción del empleo

NHS Jobs is seeking an Administrator/Receptionist to join a busy GP practice. The role involves handling patient queries, managing appointments, and supporting the clinical team with day-to-day tasks using EMIS for patient records.

You will scan, upload and correctly allocate documents, respond to requests from patients and staff, maintain a clean reception area, and ensure smooth running of front-desk operations in a collaborative NHS environment.