Medical Receptionist

NHS; Oldham; On-site; GBP 1,000; Full time

Job summary

A leading healthcare provider in Oldham is hiring a Medical Receptionist to deliver outstanding customer service and manage patient interactions. The role involves scheduling appointments, maintaining patient records, and performing various administrative tasks in a supportive medical office environment.

Qualifications

• Previous experience in a healthcare setting preferred.
• Strong organisational skills and ability to prioritise tasks.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet and check-in patients upon arrival.
• Schedule patient appointments and maintain the appointment calendar.
• Answer phone calls and assist with administrative tasks.

Skills

Organisational skills

Communication skills

Customer service

Education

Good standard of education - GCSE (A-C)

Tools

Computers

Printers

Scanners

Job description

Job summary

Our mission at St Marys Medical Practice is to provide accessible high standard patient centered care in a supportive, polite and friendly manner whilst ensuring that all our staff and patients are treated with sincerity, dignity and respect.

We are seeking a highly organised and detail-oriented Medical Receptionist to join our team. The Medical Receptionist will be responsible for providing excellent customer service, managing patient appointments, and performing various administrative tasks. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced medical office environment.

Main duties of the job

- Greet and check-in patients upon arrival, ensuring a positive and welcoming experience

- Schedule patient appointments and maintain the appointment calendar

- Answer phone calls and respond to inquiries in a professional and courteous manner

- Maintain patient records and update information as necessary

- Assist with administrative tasks such as filing, scanning, mail/post and data entry

About us

We are a friendly, patient focused, team orientated practice situated Oldham, Greater Manchester serving 6700 patients. Our team consists of 4 GP partners, 3 salaried GPs, 1 practice nurse, 1 AP, 2 HCAs, a pharmacist, a focussed care worker, a safeguarding care coordinator as well as a fully established admin team. Our practice is also a training practice with up to 5 trainees at different stages of training supported by the partners and salary GPs.

Details Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£12.31 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A1704-25-0004

Job locations

Rock Street

Oldham

OL1 3UL

Job description Job responsibilities

The medical receptionist will complete administrative and reception duties in line with the requirements for a GP surgery. Further job details avaialable on request.

Job description Job responsibilities

The medical receptionist will complete administrative and reception duties in line with the requirements for a GP surgery. Further job details avaialable on request.

Person Specification Qualifications Essential

• Good standard of education - GCSE (A-C) 6 and over.
• Previous experience in a healthcare setting preferred.
• Proficient in using office equipment such as computers, printers, and scanners.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment.
• Knowledge of medical terminology is a plus.

Person Specification Qualifications Essential

• Good standard of education - GCSE (A-C) 6 and over.
• Previous experience in a healthcare setting preferred.
• Proficient in using office equipment such as computers, printers, and scanners.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work well in a team environment.
• Knowledge of medical terminology is a plus.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

St Mary’s Medical Centre

Address

Rock Street

Oldham

OL1 3UL

Employer's website

https://www.stmarymc.co.uk (Opens in a new tab)

Employer details Employer name

St Mary’s Medical Centre

Address

Rock Street

Oldham

OL1 3UL

Employer's website

https://www.stmarymc.co.uk (Opens in a new tab)