Dental Receptionist

Edgerton Dental Clinic; Huddersfield; On-site; Full time

Job summary

Join a well-established dental clinic in Huddersfield as a Receptionist. This full-time role offers a competitive hourly rate and the chance to work in a supportive environment. You'll be responsible for welcoming patients, managing appointments, and handling administrative tasks. The clinic prides itself on providing high-quality dental services and invests in the ongoing training of its staff. If you have a passion for customer service and want to be part of a dedicated team, this is the perfect opportunity for you. Apply now and take the next step in your career!

Qualifications

• Experience in customer service or administrative roles is beneficial.
• Training will be provided for the right candidate.

Responsibilities

• Answer phones and welcome patients at the practice.
• Manage appointment systems and patient records efficiently.
• Handle payments and liaise with dental suppliers.

Skills

Customer Service

Administration

Communication

Education

High School Diploma

Tools

Appointment Management Software

Job description

An exciting opportunity has become available for a Receptionist to join our team based in Huddersfield. This is a full-time, permanent role working 8.30am to 5.30pm Mon to Fri and in return, you will receive a competitive hourly rate of £12.50+ depending on experience.

Edgerton Dental Clinic is a well-established clinic serving patients from Huddersfield and across Yorkshire. We regularly invest in our state-of-the-art facilities and the ongoing training of our dentists and dental support team to ensure that our patients’ visits are as stress-free as possible.

Our dental practice is housed in an imposing and fully refurbished listed Georgian building close to parking and easily accessible for visitors on foot or arriving by vehicle or public transport.

We take pride in offering a full range of high-quality services including traditional family dentistry, children's dentistry, services for those patients with dental anxiety, and a full range of cosmetic dentistry procedures.

Key responsibilities of our Receptionist will include:

1. Answer the telephone in the prescribed manner
2. Welcome all patients arriving at the practice
3. Ensure that the appointment system is efficient and accurate
4. Collect and record patient payments
5. Administration & Finance
6. Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy, and secure manner
7. Complete and return relevant forms for NHS and private schemes within a specified timescale
8. Encourage prompt payments and chase outstanding debts according to the practice policy
9. Liaise with dental laboratories, supply companies, and other organisations as required
10. Send out patient recalls
11. Compile day sheets
12. Keep the office, reception area, and waiting room clean and tidy
13. Organise stock supplies and control
14. Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
15. Undergo training as may be required to develop your skills and abilities
16. Attend refresher and update training for medical emergencies and CPR

What we are looking for in our Receptionist:

• Previous experience in an Admin Customer Service / Receptionist role would be beneficial, however, training will be provided for the right candidate!

If you feel you have the skills and experience to become our Receptionist, then please click “apply” now – We’d love to hear from you!