Medical Receptionist

MesaBilling; Liverpool; On-site; Full time

Job summary

A medical centre in Liverpool is seeking a dedicated Medical Receptionist/Care Navigator to join their team. This permanent position involves greeting patients, managing calls, and collaborating with healthcare professionals to ensure efficient operations. Ideal candidates should have receptionist experience, strong interpersonal skills, and a compassionate attitude towards patients.

Qualifications

• Previous receptionist experience, preferably in healthcare.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and scheduling appointments.
• Assisting with administrative tasks and maintaining records.

Skills

Communication

Organizational abilities

Empathy

Interpersonal skills

Proficient computer skills

Job description

Medical Receptionist / Care Navigator (EMIS Trained)

Job Type: Permanent full-time hours

Hourly rate: £13.06

Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as a Care Navigator/Receptionist in a permanent role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring the smooth and efficient operation of our centre. This versatile position involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities

1. Greeting and assisting patients at the reception desk.
2. Managing incoming calls and directing them to the appropriate departments.
3. Scheduling appointments and maintaining the appointment system.
4. Assisting with administrative tasks, such as data entry and filing.
5. Collaborating with healthcare professionals to ensure effective patient care.
6. Providing general information to patients and addressing their inquiries.
7. Maintaining a clean and organized reception area.

Requirements

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

If you are a motivated individual with receptionist experience, particularly in a hospital or healthcare environment, and want to make a positive impact within the business and people, please apply.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for an interview. By applying for this role, your data will be processed as detailed in our Privacy Policy. By applying, you agree that Aspire Recruitment may keep you informed about potential employment opportunities, and you may opt out of receiving such information at any time.