Part-Time Medical Reception Team Lead

NHS National Services Scotland; Kirkcaldy; Presencial; GBP 17.000 - 26.000; A tiempo parcial

Descripción de la vacante

NHS Scotland is seeking a Medical Reception Supervisor for Bennochy Medical Centre, Kirkcaldy. The role is 25 hours per week (1pm-6pm, Mon-Fri) with salary dependent on experience, based in a GP practice within Kirkcaldy.

The successful candidate will lead a reception team, act as a role model, and deliver excellent patient-focused service with strong IT and organisational skills. Flexibility to cover annual leave and a commitment to confidentiality are essential.

Formación

• Experience of leading a team whilst maintaining high standards.
• Act as a role model to reception staff, supporting, motivating and promoting good staff relations.
• Excellent communication skills with a pleasant telephone manner.
• Patient focused and able to communicate sensitively and effectively in challenging situations.
• Excellent organisation and IT skills.
• Knowledge of medical terminology preferred, but not essential.
• Able to work flexible hours during periods of annual leave.
• Vision, willingness and drive to adapt to changes in the NHS.
• Understand the need for confidentiality.
• Be professional in your approach.
• Be enthusiastic, happy to work independently and thrive on high standards.
• Previous GP practice experience preferred.

Conocimientos

Team leadership

Communication skills

Organisation

IT skills

Confidentiality

Professionalism

Independent working

High standards

Customer service

Adaptability

Descripción del empleo

NHS Scotland is seeking a Medical Reception Supervisor for Bennochy Medical Centre, Kirkcaldy. The role is 25 hours per week (1pm-6pm, Mon-Fri) with salary dependent on experience, based in a GP practice within Kirkcaldy.

The successful candidate will lead a reception team, act as a role model, and deliver excellent patient-focused service with strong IT and organisational skills. Flexibility to cover annual leave and a commitment to confidentiality are essential.