Medical Practice Receptionist & Admin Apprentice

Ferryhill and Chilton Medical Practice; Chilton Lane; On-site; GBP 11,000 - 16,000; Full time

Benefits offered by this job

Structured on-the-job training

Job summary

Ferryhill and Chilton Medical Practice is seeking two Receptionists to join a busy front desk team. You will greet patients, handle enquiries, book appointments, and support the smooth running of the practice.

This is an Advanced Apprenticeship in Business Administration (level 3) with a 38-hour week, Monday to Friday, for 1 year 6 months, through Bishop Auckland College. Training and on-the-job development will equip you with essential administrative and IT skills required in a modern primary

Qualifications

• GCSE English and Maths at required level are essential.
• Interest in business administration and customer service.
• Ability to work in a busy primary care reception environment.

Responsibilities

• Greet patients and visitors professionally.
• Answer telephone and manage messages.
• Book and cancel appointments and organise travel/visits as needed.
• Input data accurately into the practice system and maintain records.
• Support colleagues to ensure smooth clinic operations.
• Attend meetings and comply with practice policies.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Team working

Initiative

Non judgemental

Patience

Enthusiasm to learn

Education

GCSE English 9-4 / A*-C / Level 2

GCSE Maths 9-4 / A*-C / Level 2

Tools

SystmOne

Job description

Ferryhill and Chilton Medical Practice is seeking two Receptionists to join a busy front desk team. You will greet patients, handle enquiries, book appointments, and support the smooth running of the practice.

This is an Advanced Apprenticeship in Business Administration (level 3) with a 38-hour week, Monday to Friday, for 1 year 6 months, through Bishop Auckland College. Training and on-the-job development will equip you with essential administrative and IT skills required in a modern primary