Reception & Admin Apprentice — GP Practice Career Path

Whitley Bay Health Centre; Whitley Bay; On-site; GBP 18,000 - 23,000; Full time

Job summary

Whitley Bay Health Centre in Whitley Bay is seeking two apprentices to provide reception and administrative support within the GP practice. You will be the first point of contact for patients, staff and visitors, handling bookings, registrations and basic admin tasks.

Working as part of a friendly primary care team, you will gain on-the-job experience while completing the Business Administrator (level 3) apprenticeship through ESTAR GROUP LIMITED.

Qualifications

• Experience in reception/administration within a health or GP setting preferred.
• Ability to manage multiple tasks with accuracy and discretion.
• Comfort with handling patient information and maintaining confidentiality.

Responsibilities

• Provide reception and administrative support to the GP practice and primary healthcare team.
• Book, cancel and revise patient appointments across clinicians.
• Register new and temporary patients and update demographics.
• Answer calls, transfer messages and handle basic patient enquiries.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Analytical skills

Logical

Team working

Initiative

Non judgemental

Patience

Education

Business administrator (level 3)

Job description

Whitley Bay Health Centre in Whitley Bay is seeking two apprentices to provide reception and administrative support within the GP practice. You will be the first point of contact for patients, staff and visitors, handling bookings, registrations and basic admin tasks.

Working as part of a friendly primary care team, you will gain on-the-job experience while completing the Business Administrator (level 3) apprenticeship through ESTAR GROUP LIMITED.