Medical Office Administrator: Patient Services & Scheduling

Dorset Healthcare; Weymouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dorset HealthCare is seeking an enthusiastic administrator for the Sexual Health Dorset Weymouth hub. The role involves telephone reception, triaging patients, data entry in the outpatient booking system, and handling letters and a shared inbox. You will manage referrals and appointments, ensuring smooth day-to-day operations.

The ideal candidate has strong multi-tasking skills, discretion, and good IT/organisation abilities. A pro-active team player in a busy service is essential.

Qualifications

• Previous experience in a similar administrative role is preferred.
• Experience working in a multidisciplinary team would be advantageous.
• Confidentiality and attention to detail are essential.

Responsibilities

• Telephone reception handling bookings for patients, GPs and other agencies, triaging and managing queries.
• Typing clinical documents and inputting patient data into the outpatient booking system; producing letters and managing a shared inbox.
• Processing and sending information to patients, GPs and other agencies.
• Face-to-face reception duties and managing appointments.

Skills

Administration

Typing

Customer service

Multi-tasking

Job description

Dorset HealthCare is seeking an enthusiastic administrator for the Sexual Health Dorset Weymouth hub. The role involves telephone reception, triaging patients, data entry in the outpatient booking system, and handling letters and a shared inbox. You will manage referrals and appointments, ensuring smooth day-to-day operations.

The ideal candidate has strong multi-tasking skills, discretion, and good IT/organisation abilities. A pro-active team player in a busy service is essential.