Administrator

Dorset Healthcare; Weymouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Dorset HealthCare is seeking an enthusiastic administrator for the Sexual Health Dorset Weymouth hub. The role involves telephone reception, triaging patients, data entry in the outpatient booking system, and handling letters and a shared inbox. You will manage referrals and appointments, ensuring smooth day-to-day operations.

The ideal candidate has strong multi-tasking skills, discretion, and good IT/organisation abilities. A pro-active team player in a busy service is essential.

Qualifications

• Previous experience in a similar administrative role is preferred.
• Experience working in a multidisciplinary team would be advantageous.
• Confidentiality and attention to detail are essential.

Responsibilities

• Telephone reception handling bookings for patients, GPs and other agencies, triaging and managing queries.
• Typing clinical documents and inputting patient data into the outpatient booking system; producing letters and managing a shared inbox.
• Processing and sending information to patients, GPs and other agencies.
• Face-to-face reception duties and managing appointments.

Skills

Administration

Typing

Customer service

Multi-tasking

Job description

An exciting opportunity has arisen for an enthusiastic, proactive administrator to join our team at Sexual Health Dorset in the Weymouth hub.

The position is 36 hours per week Monday to Friday., Telephone reception to service to patients, GPs and other agencies managing bookings, triaging patients and managing queries.

Typing clinical documentation, inputting patient data within out patient booking system, producing adhoc letters, managing a shared inbox and managing Psychosexual referrals and appointments.

Processing and sending information t patients, GP's and other agencies

Face to Face reception booking in patients and managing appointments.

The successful candidate will ideally have some previous experience of working within a similar role.Experience of working within a multi-disciplinary team would be an advantage.

This role is key to the smooth running of the Sexual Health Dorset, you will be communicating with and supporting patients for appointments and other queries and dealing with all the admin for the clinical teams, including typing and processing clinical letters, managing referrals, organising appointments face to face and via a busy phone line and covering reception.

The role is a varied and busy one. You will need to have strong multitasking skills, patience, resilience, along with good computer and organisational skills. The need for confidentiality is essential in this role as is the attention to detail.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to create healthier lives, empowered citizens and thriving communities.