Medical Front Desk – Patient Services Specialist

Axia Logo Horizontal; Chard Town; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Generous PTO

Multiple medical plans

Life insurance

Disability insurance

Employee assistance program

Discount programs

Job summary

Axia Women’s Health is seeking a Patient Services Representative I to manage check-in/check-out, schedule appointments, collect copays, verify insurance, and support daily front-desk operations at Somerset OBGYN in Bridgewater, NJ.

The role emphasizes exceptional customer service, teamwork, and HIPAA/OSHA compliance, with a standard 9–5 schedule and occasional evening coverage. High school diploma required, medical receptionist experience preferred.

Qualifications

• High School diploma or equivalent required.
• Medical Receptionist/Patient Service Representative experience preferred, but not required.

Responsibilities

• Effectively collect and record copayments as required.
• Verify patient insurance eligibility and clearly communicate benefit limitations.
• Perform registration functions for new or existing patients and activate patient files.
• Assist with scheduling patient appointments and follow-up visits.
• Ensure accurate and detailed documentation of patient encounters.
• Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations.

Skills

Excellent customer service

Multitask

Compassionate

Time management

Team player

Flexible schedule

Education

High School diploma or equivalent

Medical Receptionist experience preferred

Job description

Axia Women’s Health is seeking a Patient Services Representative I to manage check-in/check-out, schedule appointments, collect copays, verify insurance, and support daily front-desk operations at Somerset OBGYN in Bridgewater, NJ.

The role emphasizes exceptional customer service, teamwork, and HIPAA/OSHA compliance, with a standard 9–5 schedule and occasional evening coverage. High school diploma required, medical receptionist experience preferred.