Oncology Front Desk Specialist: Patient Care & Scheduling

Hackensack Meridian Health; England; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient medical office operations. You will handle front desk duties, check-in/check-out, and patient communications, ensuring accurate EMR entries and smooth scheduling.

Responsibilities include collecting payments, verifying insurance, processing referrals, and supporting the team to deliver high-quality patient care in a fast-paced environment. Travel between locations may be required.

Qualifications

• High School diploma or GED or equivalent experience.
• 1+ year experience in a public/customer service setting.
• Proficient computer skills with MS Office/Google Suite; able to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors with courtesy and professionalism.
• Manage front desk operations including check-in/check-out and collecting payments.
• Enter patient information into EMR and verify insurance and referrals when applicable.
• Coordinate with staff to support scheduling, cancellations and patient communications.
• Maintain patient confidentiality and ensure accurate documentation.

Skills

Customer service

Multitasking

Communication skills

Microsoft Office

Education

High School diploma or GED

Associates Degree

Tools

EMR/EHR

RightFax

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support the outpatient medical office operations. You will handle front desk duties, check-in/check-out, and patient communications, ensuring accurate EMR entries and smooth scheduling.

Responsibilities include collecting payments, verifying insurance, processing referrals, and supporting the team to deliver high-quality patient care in a fast-paced environment. Travel between locations may be required.